Community Resource Coordinator

THE ORGANIZATION
The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience. Every program is designed with our clients in mind; we are "client-centric".

JOB PURPOSE
The Community Resource Coordinator serves as a key operational and client-facing team member responsible for supporting the day-to-day operations of the Dolores Huerta Resource Center. This position combines administrative coordination, resource navigation, community engagement, program support, event logistics, outreach, and data management responsibilities. The Community Resource Coordinator plays a critical role in ensuring community members are connected to services efficiently while supporting leadership in maintaining effective and responsive operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Services and Resource Navigation

Serve as the primary point of contact for clients, visitors, community partners, and service providers

Conduct Rapid Intakes to assess immediate client needs and facilitate referrals to internal and external resources

Provide resource navigation assistance related to food, housing, employment, healthcare, education, transportation, and financial assistance programs

Assist participants with enrollment and account creation for educational opportunities including CSN HSE/HSC and ESL programs

Translate forms, flyers, outreach materials, reports, and client communications between English and Spanish

Community Outreach and Program Coordination

Promote DHRC classes, workshops, support groups, and community events through direct outreach, phone calls, community engagement, and follow-up communication

Assist with community outreach efforts and represent DHRC at external events when assigned

Coordinate client appointments, maintain calendars, and manage scheduling for programs, workshops, providers, and community events

Track program attendance, enrollment, participation outcomes, and community engagement metrics

Support onboarding activities for volunteers, interns, and service providers

Event Logistics and Operations

Coordinate logistics for workshops, outreach activities, provider events, community celebrations, and resource fairs

Manage event registrations, room setup, supply distribution, volunteer coordination, and participant communications

Manage office inventory and purchasing requests for programs, events, and daily operations

Coordinate vendor communication and supply procurement activities

Collaborate with leadership to identify operational improvements and streamline client service processes

Data Management and Reporting

Perform quality assurance reviews of Salesforce records and assist with accurate data entry and reporting

Maintain electronic filing systems and ensure proper record retention practices

Oversee survey distribution and collection efforts while ensuring completion targets are met

Assist with monthly, quarterly, and annual reporting requirements

Perform other duties as assigned

REQUIRED SKILLS AND ABILITIES

Mission Alignment: Strong connection to the values and work of The Just One Project

Bilingual communication in English and Spanish with ability to translate written materials accurately

Client-facing service skills with experience supporting diverse and vulnerable populations

Resource navigation and knowledge of community-based services including food, housing, healthcare, employment, and financial assistance

Program coordination including scheduling, tracking participation, and managing logistics across multiple concurrent activities

Event planning and logistics management from setup through execution

Data entry, recordkeeping, and quality assurance using Salesforce or similar database systems

Proficiency in Microsoft Office and Google Workspace

Strong organizational skills with the ability to prioritize and manage multiple tasks accurately

Independent decision-making and problem-solving in a fast-paced, client-centered environment

Inventory and purchasing coordination including vendor communication and supply management

Ability to represent the organization professionally in both office and community settings

EDUCATION AND EXPERIENCE
Required

High school diploma or equivalent required.

Bilingual English/Spanish required given the demographics of the community served.

2+ years experience in administration, community outreach, customer service, workforce development, education support, case management support, or nonprofit operations.

2+ years experience working in a nonprofit, municipal, education, or community resource environment.

Preferred

Associate degree preferred

Experience using Salesforce, HMIS, Microsoft Office, Google Workspace, and database management systems

Strong organizational, project coordination, and communication skills

Ability to prioritize multiple projects while maintaining accuracy and professionalism

WORK SCHEDULE AND CLASSIFICATION

This position is scheduled Tuesday through Friday 8:30 AM to 5:00 PM; Saturday 11:30 AM to 8:00 PM, approximately 40 hours per week

Evening, weekend, event-based, or on-call work may be required depending on operational needs

This position is classified as Non-Exempt under the Fair Labor Standards Act

TRAVEL REQUIREMENTS
This position requires travel to perform essential job duties including community outreach, external events, and partner site visits. A valid unrestricted Nevada driver's license, reliable personal transportation, and compliance with the organization's insurability requirements are required. Mileage reimbursement is provided in accordance with organizational policy.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Ability to sit, stand, use hands, talk, and hear for extended periods

Ability to regularly lift and carry items weighing up to 40 pounds

Ability to work outdoors in varying weather conditions

This position operates in both office and community-based environments throughout North Las Vegas and Southern Nevada

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

EQUAL OPPORTUNITY EMPLOYER
The Just One Project is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status, in accordance with applicable laws.

Employment is contingent upon successful completion of a criminal background check, drug screening, motor vehicle report, employment verification, and reference checks, as permitted by law.

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