Community Relations Manager

Community Relations Manager Always Best Care Montgomery County, MD | Full-Time | Field-Based Role Pay: $60-80k per year base salary + commission * Additional earnings for closed placements and performance growth * Mileage reimbursement included Job Overview Always Best Care of Montgomery County is seeking a driven, relationship-focused Community Relations Manager to join our growing team. This is a high-energy, field-based business development role ideal for someone who thrives on building referral partnerships, networking in the community, and connecting families with senior care solutions. This role is approximately 90% field-based and 10% office-based, requiring strong independence, organization, and the ability to manage and grow referral relationships throughout the territory. What You’ll Do * Conduct face-to-face marketing visits with healthcare professionals and referral partners * Build and maintain relationships with hospitals, rehab centers, physicians, assisted living, and senior care providers * Deliver community-based presentations and professional in-services * Generate and manage a strong referral pipeline using CRM systems * Respond quickly to inquiries and referral sources (often within 1 hour) * Conduct client and family consultations to assess care needs, preferences, and budgets * Research and coordinate appropriate In-home care and senior living options * Attend networking events, health fairs, chamber meetings, and community outreach activities * Report daily activity and provide weekly updates to leadership Territory * Primary focus on Montgomery County, Maryland, including adjacent territories. Schedule * Full-time position * Flexible, self-managed schedule * Approximately 90% field / 10% office * Evening and weekend outreach may be required * On-call responsiveness expected for referral sources What We’re Looking For * Strong “hunter” mindset with a drive to build new business * Independent, self-motivated, and highly accountable * Excellent relationship-building and communication skills * Comfortable working in the field and initiating outreach (“door-knocking” mindset) * Competitive, goal-oriented, and resilient * Able to handle rejection professionally * Service-driven with a passion for helping seniors and families * Strong organizational and follow-up skills * Ability to work with urgency and prioritize referrals * Experience selling a service strongly preferred Ideal Candidate Traits * Confident, personable, and likable * Strong networking and relationship-builder * Comfortable using CRM systems * Highly organized with strong territory management skills * Able to work independently with minimal supervision * Professional presence in healthcare and community settings * Able to connect with diverse populations and communities Qualifications * Healthcare, senior care, or business development experience preferred * Outside sales or service-based sales experience strongly preferred * CRM experience preferred * Strong communication and presentation skills * Ability to manage fast-paced outreach and multiple priorities * Must be comfortable with high responsiveness expectations Why Join Us At Always Best Care Rockville, you’ll play a key role in helping families navigate important care decisions while building strong, meaningful relationships across the healthcare community. This is a high-impact role for someone who is motivated by connection, growth, and making a difference.