Inside Sales Manager

The Inside Sales Manager is responsible for monthly, quarterly and yearly sales goals for both client and represented manufacturers. Key responsibilities include the leadership, management, planning and execution of the inside sales team ability to meet or exceed set goals.

Leadership

Annually, participate in strategic planning processes that advance 3-year strategic goals

Quarterly, participate in progress update meetings with the strategy team

Monthly, participate in leadership team meetings, providing updates on the team’s performance to company goals

Develop, execute and review metrics assigned to inside sales members

Monthly coach each inside sales member

Ensure each inside sales member has a development plan and training to proficiently execute their job

Conduct performance and pay reviews

Work with product stakeholders to develop and execute manufacturer business plans

Meet or exceed established manufacturer goals

Ensure proper personnel and phone coverage for each manufacturer

Effectively organize and prepare for key manufacturer visits to the territory

Attend key customer functions and industry network activities as a representative of the organization

Effectively diffuse customer issues with solutions

Ensure Inside Sales captures necessary information in CRM

Commitment to Growth

Fully understand all manufacturer policies, programs and procedures

Fully understand vertical markets and/or product applications

Comprehend customers’ business and align inside sales selling techniques to assist with their goals

Demonstrate commitment to consistent ongoing education in the areas of selling, customer service, organization and communication skills

Demonstrates full understanding of all product lines represented

Knowledge / Skills

Communication is KEY!

Demonstrate professional image and demeanor

Strong problem-solving and conflict-resolution skills

Highly detail-oriented with strong time management skills

Ability to lead and get results through others

Ability to build and coach a high-performance inside sales team

Ability to manage and prioritize multiple projects

Qualifications

Bachelor’s Degree (BA or BS) in business administration or related field

5 years’ experience in a Sales Management role

Experience working within multiple CRM platforms

Proficient in Word, Excel, PowerPoint

Additional Information
Competitive compensation, benefits package, retirement offerings, and additional employee programs.

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