Description
AWS Professional Services is seeking a detail-oriented, organized Program Manager to serve as the AWSome Awards Ambassador. This role supports promoting and managing the program within the organization and is essential to building a culture of gratitude that reaches every builder.
In this hands‑on role, you will drive participation, review and shortlist nominees, and coordinate approval mechanisms with ProServe leadership. You will work cross‑functionally with the Recognition Team, HR, Communications, and ProServe leadership to ensure the program celebrates employee contributions meaningfully and maintains a consistent experience across the organization.
The role is based in Arlington, VA or New York City and requires regular on‑site presence.
Key Job Responsibilities
- Champion the program. Promote AWSome Awards across ProServe, model recognition behaviors, and drive awareness and participation.
- Review quarterly All‑Star and annual Legend Award nominations, evaluating against criteria including completeness, breadth, depth, and scope of impact.
- Prepare ranked shortlists with concise summaries and supporting rationale for leadership to make final selections.
- Organize award presentations and coordinate timely, meaningful award ceremonies that celebrate team successes and maximize visibility.
- Manage program communications and coordination, localize and amplify messages about AWSome Awards, provide program updates to ProServe leadership, and manage launch announcements, nomination reminders, and post‑event recaps.
- Track program metrics (nomination volume, participation rates, turnaround times) and surface insights to leadership for continuous improvement and adoption.
- Identify process gaps and implement improvements that reduce manual effort, improve the nominee/winner experience, and scale across regions.
- Drive feedback and continuous improvement. Share insights with the AWSome Awards Recognition team, participate in quarterly satisfaction surveys, and contribute to the ongoing evolution of the program.
- Take on additional projects as assigned, bringing the same rigor and follow‑through to each.
Basic Qualifications
- 2+ years of program or project management experience.
- Experience managing multiple projects and priorities across teams in a fast‑paced, deadline‑driven environment.
- Experience communicating clearly and concisely with leadership, stakeholders, and cross‑functional teams.
- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint).
- Experience in analyzing data to drive decisions.
Preferred Qualifications
- Bachelor's degree or equivalent.
- Experience delivering projects within scope, time, budget, and quality.
- Experience identifying and improving business processes.
- Experience working with changing priorities and schedules.
- Experience working with cross‑functional teams.
- Experience managing end‑to‑end event logistics.
Benefits
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
Salary
USA, NY, New York – 66,300.00 – 107,100.00 USD annually
USA, VA, Arlington – 55,600.00 – 97,400.00 USD annually
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. The company is committed to providing accommodations for applicants with disabilities.
Job ID
A
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