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Head of Experience Strategy & Design

Valley National Bank · New York, NY, USA ·

Job type:
Full Time

Valley National Bank is seeking a professional to lead and develop its design strategy, focusing on building a unified customer experience across all banking segments. The ideal candidate will establish design principles that enhance customer relationships while fostering a high-performing design organization.

This role requires strong partnership with various stakeholders, ensuring design intent aligns with business objectives. Candidates must have a proven record in organizational leadership and a deep understanding of customer-centered design.

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