Firestorm in San Diego is seeking a Director of Customer Engagement to lead the Mission Success Manager team and enhance customer success. This role demands 10+ years of experience in account management or customer success, focusing on building strong customer relationships by translating customer signals into actionable strategies.
The ideal candidate will possess excellent communication skills and be able to interface with senior-level military and government customers. A Bachelor's degree or equivalent experience is required. The position offers a competitive salary and relocation assistance for eligible candidates.
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