Associate Director Of Content And Storytelling
If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
Every day at Metropolitan Ministries, stories of hardship are transformed into stories of hope. The Associate Director of Content and Storytelling serves as an embedded frontline storyteller, capturing real-time moments of resilience, healing, compassion, and transformation across our campuses and throughout the community. This role offers a unique opportunity to document the human side of homelessness, poverty, trauma, and restoration, while helping others experience the mission through authentic and impactful storytelling.
From interviewing families rebuilding their lives to capturing volunteers serving meals, this role gives donors, volunteers, partners, and the community a real-time window into the work happening every day at Metropolitan Ministries. Through compelling stories, photography, video, social media, and digital content, the Associate Director of Content and Storytelling helps connect audiences to the people and purpose behind the mission.
This is a creative, fast-paced, and deeply mission-driven role for someone who thrives on human connection, emotional intelligence, collaboration, and storytelling that inspires action. Working closely with internal teams and external agency partners, this position develops meaningful content for fundraising campaigns, donor communications, blogs, newsletters, social media, and organizational storytelling initiatives, often under tight deadlines and in rapidly changing environments.
The ideal candidate is equal parts storyteller, content strategist, relationship-builder, and frontline reporter; someone who can recognize powerful moments as they unfold and translate them into stories that move people to care, engage, give, and act.
Responsibilities include overseeing daily social media storytelling, monitoring content and social media performance metrics, working closely with internal teams and external agency partners to provide authentic frontline stories, coordinating and managing storytelling requests, collaborating across departments, conducting interviews and gathering stories, creating written stories, videos, photography, and other multimedia content, helping develop inspirational campaigns and storytelling initiatives, contributing to departmental KPI goals and broader organizational objectives, staying informed on nonprofit communications, digital marketing, storytelling, social media, and emerging content trends and best practices, and other duties as assigned.
Requirements include a bachelor's degree in mass communications, journalism, marketing, English, or a related field, minimum of 4-6 years of work experience in content creation and storytelling, capturing, producing, and editing long-form and short-form video storytelling content, managing content calendars and supervising social media execution, strong practitioner in content creation and storytelling, exceptional writing, editing, interviewing, and storytelling skills, proficiency with video editing platforms, ability to capture high-quality photo and video content, strong understanding of social-first storytelling, strong knowledge of video pacing, interview storytelling, captioning, basic audio editing, and platform-specific content formatting, ability to work collaboratively across departments, comfortable working in emotionally sensitive environments, strong organizational skills, creative thinker with strong attention to detail, proficiency in Microsoft Office/365, social media platforms, project management tools, and digital content platforms, and bilingual English/Spanish a plus.
Physical requirements include ability to stand and sit for long periods of time, ability to walk and climb stairs and to lift 20 lbs, physically able to work in outdoor temporary shelter environment, considering the local climate and its normal fluctuations. Time requirements include the ability to work occasional nights, weekends, and holidays, including Thanksgiving and Christmas Day, necessary for coverage at special events and key initiatives. We offer a flexible work environment with a hybrid remote option as the schedule permits.
Other requirements include legal authorization to work in the United States, ability to communicate effectively in English, valid FL driver's license with a good driving record and insured vehicle to transport self and clients when necessary. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Metropolitan Ministries is committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at
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