We’re on a mission to redefine B2B agency capabilities. Our approach goes further than just MQLs, developing strategies that drive post-sale impact and foster deeper, more meaningful customer relationships.
Our talented, flexible team operates on three core principles: inventive, constantly seeking new solutions; authentic, committed to our true selves; and ambitious, daring to challenge norms.
Role
Group Account Director at Ledger Bennett, you will serve as a premier strategic visionary and a key driver of agency growth. You will command a substantial portfolio of enterprise accounts, spearheading macro-level marketing strategies that align with our clients’ overarching business objectives.
This executive leadership role demands a proven track record of inspiring cross-functional specialist teams, cultivating high-value C-suite partnerships, and unlocking exponential organic revenue growth. You will be the ultimate champion of bold, award-winning, insight-driven B2B programs that redefine industry standards and deliver transformative business impact.
Measuring Success
- Commercial performance vs. forecast (individual client level)
- Growth and retention of allocated accounts
- Delivery of award-worthy work across allocated clients
- Client satisfaction results of allocated clients
- Contribution to team development, culture, and cross-agency collaboration
Overview of Responsibilities
Client Direction
- Cultivate and own executive-level relationships with key client contacts, actively identifying opportunities to establish new senior stakeholder connections.
- Expertly orchestrate internal specialist teams to ensure flawless delivery against strategic scopes of work, maximizing results and fostering growth opportunities.
- Develop clear, intentional scopes of work that align with agency capabilities and empower the team to produce exceptional results.
- Proactively develop and manage strategic growth plans to identify significant cross-sell and service expansion opportunities.
- Continuously monitor account health, proactively identifying and mitigating potential risks and concerns.
Team Management
- Manage a team of Account Managers, providing opportunities for education and development in alignment with career paths.
- Lead quarterly performance meetings to support key areas of development.
- Collaborate with global Client Services team to ensure consistencies in processes and quality of deliverables.
Project Direction
- Assume ultimate ownership for the successful, on-time, and on-budget completion of critical client projects and strategic initiatives, ensuring exemplary results.
- Leverage Monday.com and other advanced project management software to maintain highly organized direction and transparent status updates.
- Craft concise, strategic briefs that provide explicit direction, setting specialist teams up for the highest standard of work.
Commercial Management
- Take full accountability for an assigned portfolio of clients, demonstrating an in-depth understanding of annual forecasts and consistently delivering against commercial targets.
- Rigorously maintain consistent billing plans and commercial reports within Monday.com and other agency documentation.
- Provide weekly, astute reporting on commercial risks and opportunities across clients, outlining proactive strategies to close existing gaps.
- Contribute definitive insights to quarterly forecasting, offering a strategic perspective on client revenue pacing.
B2B Marketing
- Consistently demonstrate thought leadership by staying ahead of B2B Marketing best practices and technological advancements, continuously building a strong knowledge base across brand media, demand generation, and ABM.
- Set the standard for professional growth and education, actively mentoring junior members of the client services team and cross-functional team members.
- Share sophisticated insights with internal teams and clients to critically inform strategy and creative.
- Embrace a challenger mindset, consistently pushing for smart, bold, and impactful work over safe solutions.
Essential: Required Experience & Skills
- 10+ years of agency experience, with a proven track record of managing and growing significant client portfolios.
- 8+ years of progressive B2B marketing with proven ability to act as a primary strategic guide for clients and orchestrate complex, integrated B2B marketing programs.
- Demonstrated mastery in developing and managing large, complex strategies for enterprise accounts.
- Exceptional commercial acumen, with a documented history of consistently exceeding significant revenue targets.
- Outstanding ability to build and nurture relationships, possessing immediate gravitas with senior and executive-level clients.
- Highly adept at leading and unifying multi-disciplinary teams to execute fully integrated campaigns with precision and strategic foresight.
- Integrated Campaign Management: Extensive experience in leading multi-disciplinary teams to deliver cohesive, results-driven integrated marketing campaigns.
- Proficient understanding of performance marketing, with significant experience in strategically overseeing paid media, ABM, and SEO/GEO initiatives.
- Superior writing and communication skills—clear, compelling, and strategically impactful, capable of influencing senior stakeholders.
- Advanced proficiency with project management tools (e.g., Monday.com) and sophisticated performance data analysis and reporting.
Nice To Have
- Experience with technology, SaaS, or professional services clients.
- Knowledge of marketing automation, CRM systems, and ABM platforms.
- Familiarity with the Revenue Team™ concept and integrated agency models.
Location & Working Model
- Based in New York, NY, region with a flexible, hybrid working model.