Key Job Responsibilities
- Own the continual improvement of operations at AWS.
- Identify Builder operational pain points from disparate data and drive actions to resolve them, including creation, improvement, simplification, and elimination of processes.
- Hire and develop the best leaders at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team.
- Collaborate and learn from world‑class leaders to meet world‑class challenges, every day.
- Work across Region Reliability to root cause operational challenges.
- Hire, train, and grow new Region Reliability engineers.
- Drive continual improvement in systems operations through tool building and automation.
- Drive root‑cause analyses in collaboration with software development teams, influencing local development to improve operational performance.
- Report on the health of these services at an executive level.
- Meet with internal and external customers to develop relationships and clarify requirements and schedules.
- Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar.
A Day in the Life
RRE line managers manage a team of Region Reliability Engineers. A typical day includes working with the team in the SCIF, assigning and unblocking workflows, collaborating with partner teams to drive manual task reduction through automation, leading root cause analysis for complex issues, and ensuring team SLAs are consistently met. The manager mentors and grows the team, driving strategic initiatives to generate efficiencies across operational practices.
Security Clearance Requirement
This position requires that the selected candidate currently possess and maintain an active TS/SCI security clearance. After starting, the candidate must obtain and maintain an active TS/SCI clearance with polygraph or an equivalent clearance for each government agency for which they perform AWS work.
Basic Qualifications
- Associate’s degree, or Cloud+, GICSP, GSEC, or SSCP.
- 7+ years of relevant hands‑on systems engineering and administrative experience in networking, storage systems, operating systems.
- 3+ years of experience as the systems engineering and operations leader for an internet service or leading‑edge IT organization operating in a 24x7 environment.
- 3+ years of managing teams of 5 or more engineers.
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.
Preferred Qualifications
- Strong systems engineering fundamentals (networking, storage, operating systems).
- Development experience with a high‑level language like Python, Ruby, or Java.
- Agile engineering practices (Kanban, continuous delivery, etc.).
- Experience with distributed systems at scale.
- AWS service usage on commercial or government cloud.
Salary: USA, CO, Denver – 157,900.00 – 213,600.00 USD annually.
Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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