Collectors is seeking a Customer Experience Trainer to join our team in Jersey City, NJ. The role involves training our Concierge and Submission Center teams, developing effective training programs, and promoting excellent service standards.
Ideal candidates will possess strong communication and problem-solving skills, bringing innovative ideas to enhance customer loyalty. You will work onsite and may travel up to 40% to various locations. Join us in providing exceptional service to our valued collectors.
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Customer Experience Trainer & SOPs Lead
Collectors · Jersey City, NJ, USA ·
- Pay:
- 30.686 - 43.704
- Job type:
- Full Time