Sr Product Manager, Network Products

Who We ArePoint32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
Job Summary

The Senior Product Manager is responsible for leading and managing product team(s) to develop multiyear product strategies, roadmaps, and competitive network product offerings to meet profitability and membership goals. Candidates should have a deep understanding of state and federal regulatory requirements and the ability to develop and execute strategies that ensure compliance while driving market growth and innovation.
Key Responsibilities/Duties

Develop and manage the 2-4 year network product strategy for a set of product lines and/or geographic regions.
Lead product‑specific, cross‑functional teams responsible for assessing, implementing, or revising product designs and programs.
Meet with internal and external stakeholders/customers—including market teams, brokers, accounts, vendors, and government agencies—to incorporate voice of the customer in the product roadmap.
Develop new products and features, product enhancements, line extensions, portfolio revisions, and product discontinuation as needed to achieve market position, membership goals, and profitability targets.
Synthesize product line financial modeling and analysis into actionable tactics, assess market and competitive positioning, and monitor and report on ongoing performance of product portfolio(s) including profitability, customer satisfaction, membership growth/retention, and operational performance.
Develop course correction proposals based on metrics, collaborate with other teams on product collateral, marketing, and communications initiatives, and contribute to internal and/or external trainings.
Map and manage the customer experience, manage vendor relationships, and perform other duties and projects as assigned.
Qualifications

Education
Required: Bachelor’s degree in a related field.
Preferred: Master’s degree.
Experience
Required: 5-7 years of related work experience.
Preferred: 5-7 years of product management, strategic planning, project management, marketing, or healthcare sales experience. Direct experience developing, managing, and optimizing health insurance network products is highly desired.
Skill Requirements
Effective and strategic leader who can use strong analytic and problem‑solving skills to facilitate cross‑functional teams. Excellent interpersonal and collaboration skills; ability to influence at all levels of the organization. Proven organization, facilitation, and conflict management skills; ability to function in a fast‑paced, rapidly changing regulatory and competitive environment. Resilient, collaborative, flexible, innovative. Excellent oral, written, and presentation skills. Proactive in identifying potential impacts and issues and taking initiative to propose and drive solutions.
Working Conditions and Additional Requirements

Must be able to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard, sitting for extended durations, and may require additional hours beyond the standard work schedule.
Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Salary Range

$116,814.82 - $175,222.22
Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company’s sole discretion and may be modified in accordance with the law. Point32Health offers a competitive and comprehensive total rewards package which includes medical, dental and vision coverage; retirement plans; paid time off; employer‑paid life and disability insurance with additional buy‑up coverage options; tuition program; well‑being benefits; and a full suite of benefits to support career development, individual and family health, and financial health.
Benefits

Medical, dental, and vision coverage
Retirement plans
Paid time off
Employer‑paid life and disability insurance with additional buy‑up coverage options
Tuition program
Well‑being benefits
Full suite of benefits to support career development, individual and family health, and financial health
EEO Statement

All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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