About the role
Chime is building a better way to bank—one that’s driven by purpose, not profit. We’re looking for a Content Designer to join our Product Design team and help shape consumer-facing product experiences used by millions of members. As part of a small, highly impactful content design function, you’ll have ownership over content within the Spending, Savings & Investing pillar.
Responsibilities
- Own content design for defined product areas, driving clarity and quality across end‑to‑end user experiences in Chime’s mobile apps and digital product surfaces.
- Partner closely with cross‑functional teams to shape product direction through content, from early concepting through launch and iteration.
- Write and refine clear, inclusive, and human content for product flows, feature messaging, system feedback, and microcopy.
- Make informed content decisions within your problem spaces, contributing to naming, taxonomy, and information hierarchy.
- Apply and evolve Chime’s product voice and tone in collaboration with Design and Brand partners.
- Use research insights, data, and experimentation to validate content decisions and continuously improve outcomes.
- Help scale content design at Chime by contributing to guidelines, documentation, and lightweight systems that enable consistency and quality.
Qualifications
- Experience designing content for consumer‑facing digital products, with a strong understanding of UX principles and mobile‑first best practices.
- A portfolio that demonstrates end‑to‑end ownership, user‑centered writing, and the ability to operate with a high degree of autonomy.
- Comfort leading content decisions in ambiguous spaces and influencing cross‑functional partners through craft and rationale.
- Ability to think holistically about user journeys while maintaining a high bar for in‑product copy.
- Experience contributing to content systems, guidelines, or scalable patterns in a product environment.
- Strong communication skills, particularly when explaining content decisions and tradeoffs to partners with different perspectives.
Compensation & Benefits
- Base salary starting at $170,000 and up to $235,000 (may be higher depending on location, skills, qualifications, and experience).
- Full‑time employees are eligible for a bonus, competitive equity package, and comprehensive benefits (medical, dental, vision, life, and disability).
- In‑office work policy: four days a week in the office and Fridays from home for those near an office, plus team and company‑wide events.
- Backup child, elder, and/or pet care, and a subsidized commuter benefit.
- 401(k) matching.
- Generous vacation policy and company‑wide paid days off.
- Charitable contribution: 1% of your time off to support local community organizations.
- Annual wellness stipend for eligible wellness expenses.
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non‑birthing parents.
- Access to Maven, a family‑planning tool, with a $15,000 lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact benefits@chime.com.
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