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Customer Contract Specialist

Leading Utilities Organization · Columbus, OH, USA ·

Job type:
Contract

Customer Contract Specialist

Strategic Staffing Solutions is currently looking for a Customer Contract Specialist, a W2 contract opportunity!
Customer Contract Specialist Duration: 12 month Role Type: W2 contract Schedule: Onsite Location: Columbus OH, 43215
This is a W2 contract opportunity with our company that MUST be worked on a W2 ONLY, NO C2C/No 1099 eligibility for this position.
Job Summary:
The Customer Contract Specialist is responsible for reviewing and processing customer contracts. Participates in daily Contract Management operations and assists Contract Management team members when necessary.
Essential Job Functions & Tasks:
Responsible to Customer Contract management for the integrity of provisioning system performance, and the delivery of world-class enrollment, account management and customer retention operations that meet and exceed all customer and company expectations
Responsible for supporting all contract life-cycles
Support daily operations associated with provisioning services and contract approval processes
Assume accountability for the timeliness and integrity of all mission-critical projects, processes, and outcomes
Other duties as assigned by management
Minimum Requirements: Education Requirements: High School diploma or GED required. Bachelor's Degree (Business, Management preferred) or equivalent required. Work Experience: Minimum 1 year contract management, operations or relevant business experience preferred.
Additional Requirements:
Ability to learn energy/utility contracts and challenges currently faced in the procurement/administration functions.
Ability to understand function and inter-dependencies of all back-office systems and processes and ability to create and adapt processes to function within them to accomplish goals and drive improvement
Execution of complex initiatives requiring accuracy and attention to detail
Fluency across numerous business disciplines/functions. General budgeting and accounting procedures
Comprehensive Business Acumen
Conflict resolution techniques
Delegation
Process driven; emphasis on continuous improvement
Extremely organized
Demonstrated experience managing multiple markets
Strong leadership ability.
Evidence of successfully working in a team environment
Enhanced analytical thinking skills, concentration and strong attention to detail
Embodies company Values
Strong service and results orientation.
Organized with acute attention to details. Able to prioritize, multitask, and manage time effectively.
Excellent communication skills, written, spoken, listening with ability to explain and interpret issues clearly.
High-energy, drive, ambition, self-starter.
Good knowledge of Excel.
Beware of scams. S3 never asks for money during its onboarding process.