Documents Specialist

JOB ANNOUNCEMENT
Description

Job Title(s) : Documents Specialists

Job Location : Pasadena, CA (on-site, not remote)

Job Hours : Full-time / 40 hours per week (Monday – Friday 8:30am-5:30pm)

Starting Pay Range : $20.00 per hour (Bilingual Spanish speakers pay is $22.00 per hour)

Experience / Training : No prior experience required. Training will be provided.

Benefits : We provide benefits to full-time employees after a 90-day probational period including health, dental and vision benefits, paid vacation, paid holidays, 401K among other perks.

Job Responsibilities :

Communicate with prospective clients and companies by phone, email, text messages.

Process/review documents from prospective clients.

Draft letters to companies requesting employee records.

Summarize notes of phone conversations.

Other duties as necessary

General Skills Required : Excellent verbal communication skills; excellent phone etiquette, great note-taking skills, professional attitude, attention to detail, honesty, good written communication, dependable, ability to follow instructions, computer savvy, good typing skills, multi-tasking.

Computer Skills Preferred : Microsoft Word, Excel, Outlook Email / Calendar / Planner, Adobe Acrobat, Apple Operating System.

Language Skills :

Fluent in English (spoken & written) is required.

Fluent in Spanish (spoken & written) is a plus.

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