Communications Manager

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Education and Experience
Bachelors' degree in Communications, Marketing, Public Relations or related field required and 5-7 years of marketing, communications, employee engagement, or organizational development experience; or equivalent combination of education and experience. Strong emphasis on demonstrated creative writing skills and strategic thinking. Experience working with multiple levels of business leaders and sensitive information. Previous manager level experience preferred.

Certifications, Licenses, and Other Special Requirements
None

Management/Decision Making
Applies existing guidelines and procedures where applicable and develops new processes or vehicles as needed to meet the needs of projects. Uses sound independent judgment and collaborates with key stakeholders to solve complex problems based on organizational needs and business standards.

Knowledge and Skills

Superior creative writing, editing and proofreading skills for web and print, including working knowledge and application of AP style

Ability to synthesize multiple perspectives into clear, concise, engaging messages for diverse audiences

Excellent relationship‑building and interpersonal communication skills

Customer service attitude and commitment to supporting company culture and mission

Self‑directed with the ability to prioritize multiple projects and meet deadlines under pressure

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to respond appropriately to confidential and sensitive issues

Competent understanding of graphic design best practices and marketing concepts

Solid command of Microsoft Office including Word, PowerPoint, Excel, and Outlook

Experience with Adobe Creative tools (e.g., Acrobat, Photoshop or Fireworks, Dreamweaver, InDesign) helpful

Experience designing surveys and conducting focus groups helpful

Physical Demands and Working Conditions

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Ability to lift up to 25lbs

Vision

Requires interaction with co‑workers, residents or vendors

Occasional weekend, evening or night work if needed to ensure shift coverage

On‑Call on an as needed basis

Requires travel occasionally

Brookdale is an equal opportunity employer and a drug‑free workplace. Contributes to the development of the communication and engagement strategy; consults with leaders at all levels to craft and deliver timely, effective, and meaningful communication plans and products; writes & edits stories, blogs, capsules, features, profiles; conducts executive interviews and focus groups; measures & evaluates communications to support Brookdale Senior Living's strategic goals, engagement improvement, mission and culture.

Leads communication planning and execution. Collaborates with executive, senior and functional leaders to create, manage and implement communication plans and products that fully engage audiences to support Brookdale's business strategies and goals, mission, and culture. Coaches teammates, internal clients and subject matter experts in the use of leading communication and engagement practices. Develops and maintains an editorial calendar that maps communications projects, initiatives and recurring themes for each major function he/she supports. Identifies communication gaps, develops clear, concise messages and content and uses appropriate vehicles to support initiatives. Designs and executes strategic communication projects with key stakeholders and executives to support and/or promote cross functional projects and initiatives. Oversees design, development and production of user‑friendly communications and job aids for complex programs to meet the needs of varied audience segments. Counsels leadership at multiple levels to identify opportunities that improve engagement, company performance, cohesion and culture related to assigned projects and initiatives. Tracks and measures effectiveness of communication strategies using available tools and resources.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

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