Marketing Group Coordinator

Inspire Entrepreneur Academy invests in tomorrow’s leaders while executing for today’s best! We are committed to the individualized customer experience while upholding our company culture of “inspiring collaboration, productivity, and fun” in and out of the work space.

Job Description
Inspire Entrepreneur Academy is providing the competitive edge that all brands need to help organizations publicize their mission, engage supporters, and inspire a shift in the market. Our ideal candidate will be a dedicated member of our customer service and sales team, with a passion for improving the consumer experience.

Main Responsibilities: In this role, you will notify customers about the service features, listen to customer grievances, and peacefully resolve any concerns they may have.

You will be in charge of:

Completing digital forms for new customers and encouraging additional services as appropriate

Answering customer requests in a courteous and timely manner

Connecting customers with the proper department if you are unable to assist them and their needs adequately

Being the primary person to work with all necessary departments both internally and externally to align all executive needs

Attending company training exercises to improve knowledge of corporate procedures

Engaging in dynamic customer service procedures, standards, and policies

Partaking in weekly and monthly personnel meetings

Qualifications

High school diploma or equivalent

Strong interpersonal skills

Problem-solving and conflict resolution skills

Positive attitude and professional appearance

Confident making decisions and able to remain calm under pressure

Excellent verbal and written communication skills

Ability to multitask

Previous customer service experience preferred

Motivated and willing to learn and develop

Additional Information
Employment Type: Full-time

Seniority Level: Entry-level

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