Technical Writer

Job Requirements:
• Review requirements and user stories to understand and document upcoming enhancements to software applications.
• Interview subject matter experts in the business to assess documentation needs and content.
• Work with internal software development teams to keep apprised of upcoming enhancements to software application features and functionality
• Create and maintain user guides, what's new guide and release notes for sprint cycle and major releases of software in print and online help format.
• Illustrate content using screen capture software
• Develop. organize and write topic based content
• Proofread and edit content for accuracy, spelling and grammar
• Communicate software application problems and issues to Product Owners
• Effectively report status of documentation request and project and communicate project activity to others in a professional and timely fashion
• Deliver quality content that requires writing, editing, organizing and designing technical content with minimal supervision on time.

Skills:
• Experience with help authoring tools is required. Experience with Mad Cap Flare desired.
• Strong interpersonal and communication skills
• Comfortable working independently and taking the initiative to investigate and resolve issues
• Bachelor's degree or 5 years of related experience
• Microsoft Office suite tools
• Strong writing examples
• Documenting interfaces between teams
• Knowledge of professional or technical writing standards
• Healthcare experience
• Experience with HP Application Lifecycle Management or other Requirements Management tool
• Experience or knowledge of SDLC processes.
• Experience gathering and writing use cases and customer requirements