Job no: 558217
Work type: Staff
Location: San José
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time
Job Summary
Reporting to the Executive Director of Undergraduate Admissions, the Communication Specialist supports enrollment marketing and communications for prospective and admitted students from application through enrollment. This role helps improve communication processes, manages web tools and website content, and coordinates communication plans that support SJSU enrollment goals. The position also works closely with Admissions and Enrollment Management teams, tracks communication timelines and admission processes, and supports recruitment and admissions communications across multiple platforms.
Key Responsibilities
Develop, organize, edit, and proof content for print, email, and web publications
Assist in the design and production of admissions and recruitment communication materials
Maintain and update admissions website content to ensure accuracy and CSU compliance
Coordinate communication plans supporting prospective, admitted, and enrolled students
Collaborate with campus partners on enrollment communication strategies
Monitor communication timelines and support admissions-related reporting and updates
Utilize content management systems and communication technologies to support Enrollment Management goals
Knowledge, Skills & Abilities
Working knowledge of, and ability to apply, standard theories, practices, principles, and techniques related to communications in public affairs, media, marketing, and/or sports information
Thorough knowledge of web communication techniques, platforms, and formats
Working knowledge of copyright and other applicable laws related to publications and media
Working knowledge of marketing and research techniques and methods
Working knowledge of applicable software packages
Strong story development and journalistic writing skills, with advanced editorial capabilities
Exceptional interpersonal skills, including strong public speaking, listening, and interpretive abilities
Strong writing and editing skills with the ability to quickly produce clear, concise documents for internal and external audiences
Ability to communicate with constituents in a professional and respectful manner
Ability to build and manage sophisticated media contacts
Ability to effectively use web technologies to achieve communication goals
Ability to analyze communication metrics and recommend data-informed adjustments
Ability to apply market research to identify communication needs and target audiences
Ability to independently prioritize workload under general supervision
Demonstrated ability to stay informed about campus and current events in order to identify and capitalize on media opportunities that promote the university and increase positive media coverage
Required Qualifications
A bachelor's degree and/or equivalent training
Two (2) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
Preferred Qualifications
A bachelor's degree and/or equivalent training
Two (2) or more years of experience in developing communications plans
Experience with Microsoft Suite and Google Suite
Technical fluency with Oracle/PeopleSoft, Slate, CSU Common Management System or equivalent student information system
Ability to coordinate the efforts of professional staff in the accomplishment of marketing and communications goals
Compensation
Classification: Administrative Analyst/Specialist - Exempt I
Anticipated Hiring Range: $5,274/month - $5,597/month (Step 1 – Step 4)
CSU Salary Range: $5,274/month - $7,684/month (Step 1 – Step 20)
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
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In Summary: Communication Specialist supports enrollment marketing and communications for prospective and admitted students . This role helps improve communication processes, manages web tools and website content . The position also works closely with Admissions and Enrollment Management teams, tracks communication timelines and admission processes, and supports recruitment and admissions communications across multiple platforms .
En Español:
Trabajo no: 558217 Tipo de trabajo: Ubicación del personal: San José Categorías: Unidad 9 - CSUEU - Servicios de Apoyo Técnico, Administrativo, Probatorio, Resumen de Empleo a tiempo completo Informando al Director Ejecutivo de Admisiones de Licenciatura, el Especialista en Comunicación apoya la comercialización y las comunicaciones de inscripción para los estudiantes potenciales y admitidos desde la solicitud hasta la inscripción. Esta función ayuda a mejorar los procesos de comunicación, gestiona herramientas web y contenido del sitio web, y coordina planes de comunicación que respaldan los objetivos de matriculación de SJSU. El puesto también trabaja en estrecha colaboración con equipos de Admissions y Recruitment Management, realiza un seguimiento de los plazos de comunicación y procesos de admisión. Colabora con socios del campus sobre estrategias administrativas para el reclutamiento y las comunicaciones de admisiones. Responsabilidades clave Desarrollar, organizar, editar y comprobar contenido para publicaciones impresas, electrónicas y web Asistir al diseño y producción de materiales de admisiones y comunicación de la contratación Mantener y actualizar contenidos del sitio web de admisiones para garantizar la precisión y cumplimiento de CSU Coordinar planes de comunicación preferentes que apoyen a estudiantes prospectivos, admitidos y matriculados. Colaborar con socios administrativos sobre estratégias de inscripción Monitorizar calendarios de comunicación e información relacionada con admisiones y soportar sistemas y tecnologías de comunicación relacionadas con la gestión de datos impresos Utilizando conocimientos interpersonales Conocimiento, habilidades y capacidades Abilitación para gestionar y desarrollar sus competencias académicas y técnicas de comunicación Oportunidad de trabajo Las prácticas profesionales se encuentran más adecuadas Para mejorar las habilidades de desarrollo o manejo de conocimientos básicos y conocimientos generales Los programas educativos, las políticas de redacción, las prácticas estandosectuales y el aprendizaje Estratégicos y otros métodos de comunicación relacionados Conclusiones laborales (2) Aprendiendo a evaluar mejor su capacidad de escritura y otras aplicabilidad informativa y una amplia experiencia en materia de comunicación, así como crear conocimientos adicionales sobre temas de prensa y medios de comunicación (o) Habilitades de trabajo, tener conocimientos técnicos de comunicación de estudio y procedimientos de comunicación con bases de comunicación establecidos y servicios sociales y/disciplinales, establecer conocimientos específicos sobre el programa de trabajo y otras formas de comunicación sobre las plataformas de comunicación en línea, etc. La universidad prohíbe la discriminación basada en edad, ascendencia, casta, color, discapacidad, etnia, género, expresión de sexo, identidad sexual, información genética, estado matrimonial, condición médica, estatus militar, nacionalidad, raza, religión, credo religioso, sexo, orientación sexual, estereotipo sexual y estatus veterano. Esta política se aplica a todos los estudiantes, profesores y personal de la Universidad Estatal de San José, así como programas y actividades universitarias.