Community Engagement Associate

Job Overview

Self-Help is a nonprofit financial organization that fosters economic equality. We are hiring a Community Engagement Associate for our Durham, NC office.
Responsibilities

Prepare materials, customized e‑mails, and other messaging that combine data, member stories, and pictures to communicate Self-Help’s impact.
Manage requests for training modules, website updates, reports, and other special requests.
Maintain community engagement records and CRM system to capture follow‑up and track progress toward CE goals.
Work with the Impact Assessment Group and Data Intelligence Group to develop metrics and reports on community engagement, sponsorships, and other activities.
Perform market research and analysis.
Develop and update the internal web portal and web‑based resources.
Schedule and coordinate meetings, follow‑ups, and special events.
Convene internal and external meetings focused on coordinating and supporting outreach and engagement work.
Serve as a national central resource and go‑to for community engagement and outreach information.
Collaborate with the Marketing and Communications team to develop messaging and collateral materials.
Coordinate activities of the Community Engagement and Strategic Partnerships Working Group and other internal community‑focused groups, including drafting agendas and scheduling meetings.
Assist in developing and updating the internal web portal, track and maintain data, create and disseminate reports on engagement, sponsorship, and donations.
Qualifications

Bachelor’s degree preferred; significant relevant experience may be considered in lieu of a degree.
Two (2) years of experience in community engagement or marketing at a regional or national scale with experience working in social justice for low‑wealth individuals and communities.
Data manipulation and analysis experience.
Experience with financial service delivery a plus.
Strong commitment to creating economic opportunity for traditionally underserved communities.
Preference for working in organizations that prioritize teamwork and collaboration.
Proficient with MS Office Suite (Word, PowerPoint, SharePoint). Advanced/Intermediate skill level with Excel and Salesforce or other CRM required.
Knowledge of administrative procedures and systems such as filing and record‑keeping and form design.
Passion for organizing information and workflows.
Excellent writing and editing skills.
Benefits & Compensation

Competitive nonprofit compensation based on experience, plus a generous benefits package.
Equal Opportunity Statement

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, class or family status. Self-Help is an equal opportunity employer.

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