Payments Relationship Manager

Overview

Manage our key payment partner relationships for big‑ticket/luxury purchases, including growth initiatives, product research, budgeting, payment marketing, and field strategy. Act as the subject‑matter expert on all payment‑related initiatives internally and externally.
Key Responsibilities

Relationship Management – serve as point of contact for all payment‑related initiatives and manage multiple payment partner relationships aligned with brand goals.
Strategy – generate ideas to drive growth and enhance the overall experience; develop and test growth strategies; lead new product research and recommendations.
Field Strategy – plan and execute payment‑related field strategies including in‑store systems, training, and contests.
Compliance – update policies and procedures based on regulatory changes and partner changes.
Reporting & Analysis – lead creation of reporting, track performance, and manage metrics/budget to inform future strategies.
Marketing & Compliance – collaborate with brand marketing partners to deliver integrated journeys, campaigns, and ensure regulatory compliance.
Project Management – lead payment‑related projects from initiation to completion, manage resources, timelines, and budgets, and report progress to senior leadership.
Position Qualifications

4‑year college degree in Finance, Accounting, Banking, Marketing, or related field.
8‑10 years of experience in payments, credit, operations, or project management.
Strong written and verbal communication, problem‑solving, and relationship skills.
Benefits and Perks

Comprehensive healthcare, dental, and vision insurance starting on day1.
Generous 401(k) matching after one year.
Paid time off plus seven holidays.
Exclusive discounts on premium merchandise.
Dynamic learning and development programs.

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