Digital Ad Operations Specialist

Job Purpose
The Advertising Product team sits within the Commercial News group and has ownership of all ad product decisions; sitting across formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently.

The Ad Product, Technology and Operational division are responsible for the fulfilment of all direct advertising activity as well supporting the successful delivery of deal-based programmatic revenues.

Key Responsibilities and Impact

Responsible for the delivery of ad ops campaigns sourced in the NAM region, including but not limited to quality control, trafficking, troubleshooting, reporting, and optimization. This includes supporting Planning Teams in KPI-driven optimization strategies.

Collaborate with the regional ad ops manager on initiatives that ensure client implementations are built for success, including updates to the broader sales teams, campaign status emails and progress reports, and dashboards as needed.

Work within ad product, technology and global ops team to garner centers of excellence around operations, planning and testing.

Provide first line support of advertising takedown and troubleshooting and investigation across News web/app site.

Contribute to the growth of ads business by supporting the regional ad ops manager in testing on ad format development, programmatic advertising, cross-platform collaboration, order fulfillment process management.

Knowledge, Skills, Training and Experience
Required Qualifications

Proven experience in operating digital advertising products, either in a publisher or ad technology business. With experience in troubleshooting Programmatic Deals.

Advanced Understanding of Advertising Campaign Management ecosystem and tech, e.g. Operative One, Google Ad Manager, DV360, SSP’s, Youtube, Brand safety tools.

Experience in Ad Sales Order Management Systems, CRMs and cross platform advertising campaign management/stewardships systems. e.g. Salesforce and/ or Mediacloud.

Collaborative approach; ability to coordinate among multiple business, geographically dispersed stakeholders through an ongoing dialog to ensure Ad Ops is aligned with business needs and activities.

Desired Qualifications

Capacity to thrive in a fast-paced, challenging, and unpredictable environment; ability to prioritize and have multi-tasking abilities.

Excellent written and oral communication skills.

Attention to detail with an eye on the big picture.

Comfortable with numbers and big data.

Experience in using Business Intelligence or AI (Copilot) tools for analysis and reporting.

Compensation
The anticipated annual base salary for this position is $90,000 - $95,000. This does not include other benefits that an individual may be eligible for. The actual base salary offered depends on the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and geographic location of the position.

Benefits and Perks

100% Employer-Paid Medical and Dental Insurance (PPO plans)

Generous Paid Time Off

Flexible, Hybrid Working Arrangements

Strong focus on work/life balance

Free Retirement Consulting for all employees

Pet Insurance

Equal Employment Opportunity Statement
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Reasonable Adjustments
If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email: reasonable.adjustments@bbc.co.uk.

Contact: bbchr@bbc.co.uk.

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