Marketing Automation Coordinator

Job Description
Looking to start your career in Marketing Automation? Join our CRM team as Marketing Automation Coordinator and begin a path that can lead to becoming a certified Marketing Cloud or Pardot specialist.

We seek someone with a strong interest in email/digital marketing who can help colleagues realize their marketing goals through CRM technology.

Responsibilities

Work with our Marketing Automation Managers and marketing stakeholders to deliver automated email programmes

Apply changes to automated processes to refine audience segmentation, data selections and email personalisation

Run regular reports to support the efficient running of our marketing automation programmes

Maintain project and programme documentation

Perform regular checks on marketing automations and manage exception reporting

Build and maintain compliant email templates to support the wider marketing teams and their campaign requirements

Keep up-to-date with industry best practice and standards around email and automated marketing and ensure key information is shared appropriately

Understand the overall marketing technology stack and how it works together to deliver on sales & marketing requirements

Qualifications

An interest in email marketing, CRM and marketing automation

A desire to learn

Experience in a sales or marketing environment

Experience in delivering email/automated marketing

Experience of working with Email Service Provider technology

HTML skills and ability to prepare and optimize images for use online

An understanding of industry best practice

Benefits

Excellent work/life balance with a fantastic, flexible working culture

25 days annual leave per year plus a day off for your birthday

3 additional discretionary days off during the holiday season at the end of the year

4 paid volunteering days each year

Company funded single cover private medical insurance

Employee assistance programme – offering 24/7 well-being support

Share Match – Plan that matches every share purchased with two free shares

Life assurance, plus optical and medical care

Location & Working Arrangement
Minimum of three days per week onsite at the Milton Park office (relocating to Oxford city centre in late 2027 / early 2028). Must be within commuting distance and have right to work in the UK.

Equal Opportunity
Taylor & Francis Group, an Informa Business is a proud equal opportunity employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [emailprotected] . Your request will be dealt with in the strictest confidence.

Please note that you must have the right to live and work in the UK for this role.

Closing date 6th July 2026.
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