Sr Mgr, Talent Experience Design, Talent Experience Team

Sr Mgr, Talent Experience Design, Talent Experience Team
Job ID: 10451841 | Amazon.com Services LLC

This Senior Manager will lead the Talent Experience Design for Amazon Entertainment. This is a player‑coach role for a builder—someone who can set strategic direction, design world‑class experiences, manage a team of 4‑5, and personally facilitate when needed.

You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.

Key job responsibilities
Team & Leadership

Lead and develop the Talent Experience Design team—setting vision, prioritizing the portfolio, and coaching team members to do their best work

Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda

Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standards

Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships

Program Design & Delivery

Architect end‑to‑end talent experiences—from executive onboarding to cohort‑based leadership development to personalized coaching engagements

Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes

Personally facilitate (or curate facilitators for) high‑impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking

Partnerships

Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience‑based solutions when applicable

Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem

Represent the team’s work to senior leadership, building visibility and sponsorship for talent experience investments

Measurement & Iteration

Define success metrics and build feedback loops that enable continuous improvement across all programs

Use data and participant insights to iterate—treating every cohort, session, and engagement as an opportunity to sharpen the outcome

Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community

About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.

Our portfolio currently includes:

Act One: An immersive onboarding experience for new Entertainment employees to connect and engage with the Amazon Entertainment businesses, leaders and each other while gaining preparation to navigate their roles.

Polaris: A cohort‑based leadership program for select leaders in Prime Video and Amazon MGM Studios, accelerating growth across Business, Technology/Product, Creative, and Leadership domains while bridging Amazon and Entertainment cultures.

Executive Development: Personalized development experiences for senior leaders, tailored to their unique context, growth edges, and business challenges.

Basic Qualifications

Bachelor’s degree

Experience leading complex global or country‑wide initiatives

Experience working closely with and advising senior executives of an organization or equivalent

10+ years of progressive experience in talent development, leadership development, organizational development, or a related HR discipline

Experience in entertainment, media, technology, or other fast‑paced creative industries

Track record of building programs from scratch in ambiguous, high‑growth environments

Preferred Qualifications

5+ years of people management experience

Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design

5+ years designing and delivering leadership development programs at scale

Experience with executive coaching, 360 assessments, team effectiveness, or organizational design engagements

Strong data orientation—comfortable defining metrics, interpreting qualitative and quantitative feedback, and using insights to drive iteration

Master’s degree in Organizational Development, Industrial/Organizational Psychology, MBA, or related field

Salary and Benefits
USA, CA, Culver City – $164,700.00 – $222,800.00 USD annually
USA, WA, SEATTLE – $164,700.00 – $222,800.00 USD annually

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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