Account Manager - Domestic Sales

5th HQ
We are seeking a sharp, energetic Account Manager for one of our clients in Plantation. This is not an outside sales role . The position is primarily inside sales and customer service focused , managing assigned customer accounts and acting as the internal point of contact for clients.

Schedule & Compensation

Monday – Friday | 8:30 AM – 5:00 PM

Salary: $70,000 + end-of-year bonus

Essential Functions & Responsibilities

Manage and own a portfolio of domestic customer accounts, serving as the primary point of contact

Build and maintain strong customer relationships through responsiveness, follow‑up, and solution‑oriented communication

Act as the internal representative for customers, coordinating with multiple departments to ensure customer needs are met

Prepare quotes and gather all required documentation to support the quotation process

Provide timely updates to customers regarding order status, pricing, inventory, testing, shipping, and related matters

Handle customer inquiries, concerns, and complaints professionally and efficiently

Send product samples to existing and prospective customers as requested

Track and manage customer‑owned inventory

Maintain accurate and organized customer records, including quotes, orders, pricing, packaging, specifications, and complaints

Process purchase orders and assist with invoice‑related tasks

Provide regular feedback to management regarding account activity and status

Proactively identify opportunities to grow existing accounts and support new business initiatives

Participate in occasional trade shows and customer‑related events

Perform other duties as assigned by the immediate supervisor

Qualifications

Associate’s degree in Science or Business required; Bachelor’s degree preferred

Bilingual English and Spanish is a plus

2–3 years of experience in account management, inside sales, or customer-facing sales roles

Proficient in Microsoft Outlook, Word, and Excel

Strong communication, organizational, and problem‑solving skills

Ability to manage multiple priorities in a fast‑paced environment

High attention to detail with a strong customer‑first mindset

Professional presentation, energetic personality, and ability to work directly with senior leadership

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