Graduate Account Manager (HF1341422)

Graduate Account Manager – Birmingham
Kick-start your sales career as a Graduate Account Manager, joining a global logistics brand trusted by thousands of SMEs. In this role, you’ll learn how to support businesses in optimising their operations, reducing costs, and accessing premium shipping solutions typically reserved for large corporations. No extensive experience is required — just strong communication skills, ambition, and a genuine interest in developing expertise within a fast-growing industry.

What You’ll Be Doing
Building Customer Relationships

Develop and maintain strong relationships with both new and existing SME clients

Gain an understanding of customer shipping behaviours and identify opportunities for improvement

Deliver a high level of personalised service and ongoing support

Training & Development

Complete a comprehensive 12‑month development programme covering sales strategy, negotiation, customer success, and market positioning

Learn through a blend of residential training, classroom sessions, shadowing, and hands‑on field coaching

Account Management

Support clients post‑onboarding, assisting with pricing, billing, queries, and service enhancementsPosition yourself as a trusted advisor, solving problems effectively and collaboratively

Performance & Career Progression

Work towards clear performance milestones linked to progression opportunities

Earn lifetime commission on all accounts you manage

What You’ll Receive

£35,000 base salary + strong first‑year OTE

Structured training using global best practices and expert coaching

Hybrid working options available from year two

Clear progression into senior roles with increased earning potential and benefits

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