Client Experience Manager- Exploring Graphics

Client Experience Manager – Graphics & Exhibits
Exploring Graphics is seeking a highly connected, results‑driven Client Experience Manager to drive revenue growth and expand our presence within the trade show, exhibit, experiential marketing, and large‑format graphics industries in Las Vegas and surrounding markets.

This role is designed for a proven sales professional with established industry relationships and an active book of business within the graphics, exhibits, conventions, events, hospitality, or experiential sectors. The ideal candidate understands the fast‑paced demands of the Las Vegas convention and trade show market and has a demonstrated ability to secure and grow high‑value client accounts.

The Client Experience Manager will be responsible for identifying opportunities, developing strategic partnerships, and bringing new business to Exploring Graphics while positioning the company as a premier provider of custom graphics, branding solutions, and exhibit support services.

What Success Looks Like

Consistently generates new revenue and qualified opportunities

Brings established industry relationships and active business opportunities

Expands Exploring Graphics’ footprint within the Las Vegas market

Develops long‑term partnerships with exhibit houses, agencies, brands, and event clients

Successfully collaborates with production and operations teams to deliver exceptional client experiences

Maintains strong sales pipeline activity and achieves revenue goals

Key Responsibilities
Business Development & Revenue Growth

Actively prospect, develop, and secure new business opportunities

Leverage existing relationships and industry contacts to drive immediate sales opportunities

Develop strategic partnerships within the trade show, convention, hospitality, and experiential industries

Generate revenue through outbound sales efforts, networking, referrals, and client development

Identify opportunities for large‑format graphics, exhibit branding, event signage, and custom graphic solutions

Maintain and grow a healthy pipeline of qualified prospects and active opportunities

Client Relationship Management

Serve as the primary relationship manager for assigned and acquired accounts

Build trust and maintain long‑term client relationships

Conduct client meetings, presentations, and proposal discussions

Ensure a high‑touch, responsive, and professional client experience

Identify repeat business and upsell opportunities within existing accounts

Industry & Market Presence

Represent Exploring Graphics at industry events, networking functions, conventions, and trade shows

Maintain visibility within the Las Vegas convention and experiential market

Stay informed on market trends, competitor activity, and industry developments

Position Exploring Graphics as a premier graphics and branding partner

Internal Collaboration

Work closely with estimating, production, project management, and installation teams

Assist in aligning client expectations with production capabilities and timelines

Support smooth project handoffs from sales through execution

Advocate for client success while protecting operational efficiency and profitability

Required Qualifications

Minimum 5+ years of business development or sales experience within large‑format graphics, trade shows and exhibits, experiential marketing, convention services, and hospitality branding environments

Established book of business and industry relationships within the Las Vegas market

Proven history of generating revenue and securing new accounts

Strong understanding of graphics production processes, materials, timelines, and client expectations

Experience working with exhibit houses, agencies, convention clients, or experiential brands

Ability to develop and close high‑value opportunities

Preferred Qualifications

Existing relationships with convention centers, exhibit companies, event agencies, or hospitality groups

Experience working within a fast‑paced production or graphics environment

Knowledge of large‑format printing, event branding, signage, and installation processes

Familiarity with CES, SEMA, MAGIC, NAB, and other major Las Vegas trade shows

Core Competencies

Strong sales and negotiation skills

Relationship‑driven professional with excellent networking abilities

Self‑motivated and results‑oriented

Strategic thinker with strong business acumen

Excellent communication and presentation skills

Highly organized and proactive

Ability to thrive in a deadline‑driven environment

Work Environment & Expectations

Combination of office, production floor, client‑site, and event environments

Frequent local client meetings and industry networking

Some travel may be required

Fast‑paced, deadline‑driven graphics and events environment

Flexibility to support client and show schedules as needed

Benefits / Why Join Exploring Graphics

Join a growing and respected graphics and experiential production company

Work with major brands, exhibit houses, and event clients

Be part of high‑profile Las Vegas conventions and events

Competitive compensation structure with growth opportunity

Collaborative and entrepreneurial work environment

Opportunity to make a direct impact on company growth and market expansion

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