Executive CX Narrative Architect

The Cigna Group in Connecticut is seeking a seasoned professional for the customer experience strategy role. The ideal candidate will own the CX narrative for executive updates and possess at least 8 years of experience in strategy, analytics, or a related field.
This role involves producing high-stakes materials, synthesizing complex information, and engaging with senior leaders. Excellent stakeholder management and independent judgment are crucial for success.
Benefits include health-related plans, 401(k), and generous paid time off.

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