Public Service Specialist - Health and Human Services (0626)

Job Title

Under supervision performs work of moderate difficulty in the Vital Records program; performs related work as assigned. Please Note: This is a limited appointment position ending 06/30/2028
Typical Duties

(Illustrative Only)
Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
Prepares reports and maintains records
Receives, sorts, files and retrieves forms, correspondence and documents
Updates, checks, and completes records, forms and documents
Verifies discrepancies and makes corrections
Researches records and disburses information
Establishes and maintains complex filing systems
Maintains control and assures availability of files and other materials
Answers questions requiring knowledge of departmental and programmatic rules, procedures, and state law
Exercises discretion and judgment on minor administrative decisions
Processes and distributes confidential and sensitive documents
Answers and routes incoming phone calls
Works with the public to support their Vital Records needs, complete transactions, and answer inquiries regarding Vital Records processes
Essential functions of this position include but not limited to: sitting, walking, standing, crouching, stooping, kneeling, reaching, bending and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/shoulder) for computer work, filing, copying etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.
Minimum Qualifications

Two years' experience in performing clerical or administrative work within subject area; OR Associate's degree and one year experience in performing clerical or administrative work within subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. PREFERRED QUALIFICATIONS Experienced in Microsoft Suite Experienced in learning and navigating state software The ideal candidate will be conscientious, a self-motivator, flexible, has a high emotional intelligence, and the ability to work respectfully with diverse people and cultures. The position is client-facing.
Knowledge, Skills and Abilities

Considerable knowledge of: Business English, spelling and arithmetic, punctuation and grammar Office practices and procedures Skill in: Use of computer systems, Microsoft Suite, and other office machines Report preparation Ability to: Compose correspondence dealing with technical and complex matters Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures Prioritize, plan and carry out assignments Work safely and support the culture of workplace safety Establish and maintain effective working relationships with employees, other agencies and the public Follow written and verbal instructions Communicate effectively verbally and in writing Coconino County is an Equal Opportunity Employer. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits

Coconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes:
Vacation/Annual Leave
Sick Leave
10 Holidays Per Year
Health Care Insurance
Dental Plan
Vision Plan
Group Life Insurance
Pre-Tax Deduction Plan
Sick Leave Conversion Plan
Personal Day Purchase Program
Vacation Sell Back Program
Tuition Reimbursement Program
Wellness Program
Long-Term Disability
Arizona State Retirement System
Employee Assistance Program
On-going Training Opportunities
Free bus transportation/ EcoPass bus pass
Elective Coverage
Dependent Medical, Dental, and Vision
Supplemental Life (for employees & dependents)
Flexible Spending Account
Health Savings Account
Tax-deferred investment program
Accidental and Disability Insurance
Short Term Disability
Employer: Coconino County
Location: Flagstaff, AZ
Salary: $45,230.00 Annually
Job Type: Limited Appointment
Requisition Number: 0804730
Department: Health and Human Services
Opening Date: 06/25/2026
Closing Date: 7/10/2026 at 5:00 PM Arizona