Sales Coordinator

About the Company

Marmon/Keystone is part of Marmon Holdings, a Berkshire Hathaway company with a 100‑year legacy in metals distribution and over 20 locations across North America.
About the Role

The Sales Coordinator provides day‑to‑day sales support, handling customer inquiries, order entry, updates, and pricing maintenance while coordinating with internal teams to ensure accurate and timely service.
Responsibilities

Handle customer inquiries, order requests, and information requests promptly and professionally
Enter, review, and maintain customer orders in company systems
Coordinate customer order activity (changes, cancellations, acknowledgements, shipment updates, ASNs, PODs, and related documents)
Expedite orders and follow up with internal departments, suppliers, processors, and vendors as needed
Manage daily email and phone communication with customers and sales staff
Maintain accurate customer contact information, pricing updates, and sales tools
Assist with customer portals, scorecards, forecasts, and account‑specific requirements
Coordinate with Credit, Procurement, Operations, and other departments to resolve customer issues
Assist with RMA, RA, PPAP, and other quality‑related processes as needed
Identify process gaps, communication issues, or inefficiencies that may impact satisfaction or profitability
Learn sales, procurement, and demand‑forecasting processes; read prints and understand customer documentation
Support overflow work, reporting, and administrative tasks with management and sales staff
Participate in training and development to build industry, product, and system knowledge
Occasional travel to customers, suppliers, or vendors may be required
Qualifications

High school diploma or equivalent required; bachelor’s degree in business management, marketing, supply chain, or related field preferred
Prior customer service, administrative, or sales support experience preferred
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast‑paced environment
Comfortable learning web‑based systems, customer portals, and internal applications
Proficiency in Microsoft Office, particularly Excel
Strong follow‑up skills and willingness to take ownership of tasks
Basic math skills and ability to review information for accuracy
Positive attitude, professional demeanor, and eagerness to learn
Prior sales or metals industry experience helpful, but not required
Compensation & Benefits

Pay Range: $40,000.00 – $60,000.00 per year.
Benefits may include medical, dental, vision, 401(k) matching, and other standard benefits.
EEO Statement

We are an equal‑opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Work Authorization

Candidate must be authorized to work in the United States for any employer. Sponsorship for work authorization is not available.

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