Advanced AV Installation Technician

New Era Technology is seeking an

Advanced AV Installation Technician

to support complex audiovisual systems integration projects across commercial environments. This senior‑level role is responsible for installing, configuring, commissioning, and servicing professional audio, video, control, and collaboration systems while ensuring exceptional quality, safety, and customer satisfaction.

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

Key Responsibilities

Installing, configuring, and commissioning professional AV systems, including:

Video conferencing solutions (Microsoft Teams Rooms, Zoom Rooms, Webex)

Large‑format displays, video walls, and projection systems

DSP‑based audio systems and sound reinforcement

Integrated AV control systems

Interpret and work from wiring diagrams, schematics, blueprints, rack elevations, and signal flow drawings

Perform custom fabrication and termination of:

Structured cabling (CAT6/CAT6A)

Fiber optic, audio, and control cabling

Equipment rack build‑outs, dressing, and labeling

Utilize diagnostic tools such as spectrum analyzers, multi‑meters, and cable verifiers/certifiers

Troubleshoot complex AV systems during installation and post‑deployment

Lead, direct, and coordinate onsite installation crews, including subcontractors and junior technicians

Assign tasks, monitor progress, and ensure work meets project plans, schedules, and quality standards

Operate and safely work from ladders, lifts, and MEWPs (Mobile Elevating Work Platforms) as required

Assist with preventive maintenance and service calls for internal and external customers

Accurately complete service tickets, documentation, and inventory tracking

Maintain working knowledge of company software systems used for daily operations

Ensure full compliance with company and customer safety programs

Maintain a professional jobsite demeanor and provide excellent customer service

Required Qualifications

3–5+ years of professional AV or Pro Audio installation experience

Proven experience leading installation crews or acting as a lead technician

Strong working knowledge of:

Audio, video, and control systems

AV signal flow, termination standards, and integration best practices

Experience with professional rack fabrication and structured cabling

Ability to independently manage tasks and drive projects to completion

Strong written and verbal communication skills

Proficiency with PC or Apple computers and business software (e.g., Microsoft Office)

Valid and current driver’s license

Ability to safely operate MEWPs / aerial lifts (certification preferred)

CTS or CTS‑I

Preferred Certifications (Not Required)

Crestron, Q‑SYS, Biamp, or similar manufacturer certifications

OSHA 10 or OSHA 30

Core Competencies

Strong leadership and crew coordination skills

Professional, punctual, organized, and detail‑focused

Advanced troubleshooting and problem‑solving ability

Ability to manage multiple tasks and deadlines under pressure

Collaborative team mindset with strong interpersonal communication

Commitment to safety, quality, and best‑practice installation standards

Physical & Work Requirements

Ability to lift and move equipment 60 lbs. or more on a repetitive basis

Ability to stand and work on concrete floors for extended periods

Ability to lift materials from floor height to overhead during installations

Ability to climb and work at heights more than 25 feet

Ability to operate ladders, lifts, and MEWPs

Work conducted on construction sites, finished spaces, shop environments, and outdoors as required

Typical work hours are 7:00 AM – 3:30 PM; overtime, weekends, and alternate shifts may be required based on project demands

Travel
Travel is determined on a project basis. While most projects revolve around the South Bend geographic location, state/out of state travel may be required.

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