Assistant Program Supervisor - Greenville, PA

About the Role

Day in the Life of an Assistant Program Supervisor
Creates and fosters an environment that supports Crossroads Mission and Inspire Culture
Supports and reinforces Crossroads policies and procedures
Assists Program Supervisor with the achievement of Crossroads 4 main KPI’s: Census, Attrition, EBITDA and NPS
Proactively partner with Program Supervisor and Human Capital Business Partner on employee relations matters
Partners with Program Supervisor in conducting interviews for open positions
Assists with the onboarding and acclimation of new Crossroads team members, including review of job description, associate handbook, new hire policies, etc.
Partners with Program Supervisor to monitor team performance and compliance, and assist with staff training
Creates schedules and approves timecards for teammates at assigned centers
Performs front office responsibilities, including but not limited to Check-in and Check-out, vitals and urine toxicology
Ensure labs are completed in a timely manner and sent to the appropriate lab
Reconciliation of payments and transportation of deposits to bank
Primary point of contact for all patient concerns and escalation to Program Supervisor
Maintaining patient insurance information and facilitate conversations regarding insurance concerns
Ordering and maintaining all supplies for assigned center(s)
Communicate necessary changes with team and ensure changes are implemented timely and effectively
Complete and facilitate performance evaluations with the assistance of the Program Supervisor
Ongoing evaluation of staffing needs and escalation of needs to Program Supervisor
Available and onsite during hours of center operations
Assists Support Departments as needed
Qualifications

Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience.
Individuals should also have experience working with individuals with substance abuse or mental health.
The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
Highschool Diploma or GED required.
Hours and Schedule

Wednesday 9:00 AM - 5:00 PM Greenville
Thursday 8:00 AM - 5:00 PM Greenville
Friday 9:00 AM - 3:00 PM Greenville
Saturday 8:00 AM - 5:00 PM Franklin
Sunday 8:00 AM - 2:00 PM Greenville
Benefits

Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Paid mental health day
Calm subscription for all employees
Milage reimbursement (if applicable) – Crossroads matches the current IRS mileage reimbursement rate
Community events that promote belonging and education (e.g., community cook outs, fairs related to addiction treatment and outreach, parades, addiction awareness for schools, holiday events)
Opportunity to save lives everyday!
Equal Opportunity Statement

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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