Agent Trainee

Job Description
Farmers Insurance is seeking a driven, entrepreneurial Agent in Training who is business-minded, motivated to grow, and interested in building a long-term career in the insurance industry. This is an in-office position located in Michigan, ideal for someone who wants more than a job and is ready to learn how an agency operates while developing the skills needed to eventually step into agency leadership or ownership.

This position offers a competitive base salary, plus commission and performance-based bonuses.

This role is designed for individuals who want to gain hands‑on experience in both the operational and sales sides of the agency while developing the foundation needed to run a successful insurance business. You will work directly with clients, learn the day‑to‑day functions that drive agency growth, and build the sales and service skills required to grow a book of business. The position provides a structured learning environment that rewards initiative, accountability, and results.

Working closely with agency leadership, you will gain exposure to the business side of insurance, including sales development, customer relationship management, and agency operations. This is a growth‑focused opportunity for someone who wants to take ownership of their career, develop real business acumen, and position themselves for future advancement within the Farmers system.

Candidates must have active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or be willing to obtain them. If you are not currently licensed, free pre‑licensing education is available to help you meet the state requirements.

If you are motivated, competitive, and ready to build a career with long‑term growth potential, this role offers the training, structure, and opportunity to move forward.

Benefits

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Generate new business through a mix of inbound and outbound sales activities, including phone, text, email, and virtual outreach

Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a consistent sales pipeline

Follow up promptly on incoming leads, web inquiries, and walk‑in prospects to identify coverage needs and close opportunities

Build relationships within the community by attending local events, networking, and developing partnerships that create referral opportunities

Meet with customers in person, by phone, or virtually to review their current coverage and provide tailored insurance solutions

Educate clients on coverage options, risk exposures, and protection strategies to help them make informed decisions

Deliver a high level of service by handling policy changes, questions, renewals, and claims support, ensuring a strong customer experience

Identify cross‑sell and upsell opportunities within the existing book of business to increase account value and retention

Maintain accurate activity, pipeline, and customer records within agency systems and CRM tools

Stay current on Farmers products, underwriting guidelines, coverage options, and promotions to confidently present solutions and remain competitive

Support agency growth goals by consistently meeting or exceeding production and activity targets

Collaborate with the agency team to improve processes, share best practices, and contribute to a positive, performance‑driven environment

Requirements

Must be willing to work in‑office in Michigan

Active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or willingness to obtain them within a specified timeframe

If not currently licensed, candidates must be willing to complete pre‑licensing education (free pre‑licensing support available)

Strong interest in sales, business development, and long‑term career growth

Entrepreneurial mindset with the desire to take ownership of results and build a career, not just hold a position

Excellent communication skills, both verbal and written, with the ability to build trust and rapport quickly

Comfortable making outbound calls, following up on leads, and engaging in daily sales activity

Self‑motivated, competitive, and goal‑oriented with the ability to work independently and stay accountable

Strong organizational and time management skills, with the ability to manage multiple priorities and follow through consistently

Professional presence and the ability to interact with clients in person, virtually, and over the phone

Basic computer proficiency and comfort using CRM systems, email, and standard business software

Ability to participate in local networking and community activities to support business development

High school diploma or equivalent required; college degree or prior sales, customer service, or leadership experience preferred but not required

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