Mockingbird - Coach Music Factory - Genevieve's Server

Mockingbird - Coach Music Factory - Genevieve's Server
The Peace Center is a major, nonprofit performing arts center serving a growing and sophisticated audience in Greenville, South Carolina. It is the dominant performing arts center in the State and region. Built on a six-acre campus with an aesthetic mix of new architecture and historic buildings, the campus is at the hub of Greenville’s nationally recognized downtown.

The Peace Center venues include the 2,115-seat Peace Concert Hall, the 400-seat Gunter Theatre, the 1,400-capacity outdoor Peace Pavilion, Genevieve’s Lounge, and the Huguenot Mill which includes two event spaces: the Ramsaur Studio and the Huguenot Loft. Opening in 2025 will be two additional music venues: the 250-seat Mockingbird (a listening room), and the 1,150 capacity Coach Factory (a flat floor club).

POSITION SUMMARY
We are seeking an enthusiastic and customer-focused individual to join our team as a part-time server. In this role, you’ll be responsible for providing exceptional dining experiences by promptly greeting guests, taking accurate food and beverage orders, and delivering meals with efficiency and a smile. You’ll ensure guest satisfaction by maintaining a clean and welcoming environment and responding to any questions or concerns with professionalism and care.

ESSENTIAL DUTIES (Include, but are not limited to)

Welcome and greet patrons, introduce yourself as their server and ensure their needs are met

Inform guests of specials and menu changes

Be knowledgeable of applicable performances, details, and venues

Make recommendations based on your knowledge and what you feel certain patrons will enjoy

Up-sell food & beverage items using suggestive selling techniques

Answer questions regarding sourcing and preparation for food and beverages

Deliver food and beverages from kitchen and bar to guests in a timely manner

Perform other duties at the start and end of each shift as required by service station assignment

Maintain the cleanliness of all service areas

Monitor & observe guests to ensure their dining experience is satisfactory

Respond promptly and courteously to any requests

Prepare the final bill and present it to guests, accept and process payments by credit card

Be ready and willing to assist fellow servers as situations arise

Clear and reset tables

Ability to be flexible to fill in as needed to ensure the smooth and efficient operation of the restaurant

Follow all safety guidelines and processes and report any unsafe working conditions immediately to a member of management

Ability to work with Square POS and enter orders correctly with any modifications or allergy warnings for the kitchen to be able to prepare food properly

Perform other related duties and responsibilities as assigned

QUALIFICATIONS

Must be 18 years of age or older

Ability to operate a point-of-sale system

Be able to communicate clearly and understand the needs of Genevieve’s operation as well as Peace Center patrons

Basic knowledge of food and beverage presentation, preparation and handling

Positive attitude and sense of pride in quality of work

Job Requirements

Ability to multi-task working in a fast-paced environment

Attention to detail to ensure accuracy of orders

Constant standing and walking for up to 6 hours

Lifting and maneuvering items up to 25 lbs.

Always maintain a professional appearance and demeanor

Ability to follow directions and complete tasks thoroughly and in a timely manner

Ability to work a flexible schedule including days, evenings, weekends and holidays as assigned

Team oriented attitude

EMPLOYEE ACKNOWLEDGMENT
Peace Center management has reviewed this job description to ensure that essential functions have been included. It is intended to provide a guideline for job expectations and the employees’ ability to perform the position described. It is not intended to be construed as an exhaustive list of all job duties and additional responsibilities may be assigned as appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment. The Peace Center reserves the right to change this job description as deemed appropriate.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Full-Time/Part-Time: Part-Time

Exempt/Non-Exempt: Non-Exempt

Location: Peace Center

This position is currently accepting applications.

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