Fashion Advisor, Miami Design

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales‑team, and report to the Boutique’s leadership.

What impact you can create at CHANEL

Lead the development of new customers, converting walk‑in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

Optimize the client experience through providing clients with prompt, professional, warm and courteous service

Build genuine relationships with clients through thoughtful and consistent outreach

Demonstrate a can‑do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

Take in repairs and maintain consistent follow‑up with clients regarding repairs and alterations

You are energized by

The history and heritage of The House of CHANEL

Being truly service minded

Utilizing your fashion expertise to inspire others

Building collaborative partnerships and relationships in a team‑focused environment

Fostering a meaningful client experience centered around inclusion and connection

Appreciation for art, beauty, and luxury

What you will bring to the team

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

Minimum 3 years of related experience

Minimum High School Diploma

Ability to lift 15 lbs.

A flexible schedule with the ability to work late nights, weekends, and some holidays

Front of House Fashion: Full‑time in‑store and in‑person presence required to support client sales and client service deliver elevated client service to drive business results

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances are deemed appropriate.

Compensation

The anticipated hourly rate range for this position is $27.70 through $31.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and caring benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

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