Principal Consultant (Public Sector)

Here at Appian, our values of

Intensity

and

Excellence

define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission‑critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our public sector customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to lead projects and work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, develop APIs to integrate with multiple systems, partner with Appian Architects and Technical Delivery Managers, and lead/mentor consultants through fast‑paced software implementations. You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models as part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users throughout the entire software and development life cycle and drive adoption by empowering clients to become self‑sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Employees hired for this position are expected to be in the office 4‑5 days per week to foster collaboration, build relationships, and maximize opportunities to connect with teams across Appian.

To be successful in this role, you need:

Passion for mentoring/developing others and experience leading teams through post‑sale software implementation

Ability to work with clients to define business processes and gather functional and technical system requirements

Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems

History of success on cross‑functional teams; experience building products using agile methodologies (pair programming, stand‑ups, planning sessions, and sprints)

Basic understanding of object‑oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)

Knowledge of software testing practices (test‑driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred

US Citizenship – candidates being considered for a Public Sector role must be a U.S. citizen

7+ years of experience with hands‑on software development or technical consulting

B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree

Willingness to travel; 10 % or less annually to support customer engagement

The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions at the time an offer is extended. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Base Salary Range

$100,000 - $225,000 USD

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department‑specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First‑Friend program being widely utilized resources for new hires.

Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills‑based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee‑led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

#J-18808-Ljbffr