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Account Manager - Customer Success

Plum Tree Group Inc · New York, NY, USA · Remote ·

Job type:
Full Time

Proactively managing client communication and onboarding, the full-time Account Manager - Customer Success will handle CRM updates, sales support, and day-to-day account coordination in a remote setting.

Key Responsibilities

Manage client communication and build strong relationships with assigned accounts

Support client onboarding and ensure a smooth handover from sales to operations

Track client activity, follow-ups, and account updates in CRM

Required Qualifications

1-3 years of experience in account management, customer success, or sales support

Experience using CRM tools and Google Workspace or similar platforms

Ability to manage multiple clients and tasks in an organized manner

Basic understanding of sales pipelines and client onboarding processes

Proactive attitude with strong problem-solving skills

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