Director of Experience Strategy: Omnichannel Personalization

Define Ventures in New York, NY, is seeking a Director of Experience Strategy to lead the design and optimization of omnichannel experiences connecting brand purpose with customer needs through data and insights.
The ideal candidate will have over 8 years of experience in omnichannel and digital strategies, particularly in the healthcare sector. Responsibilities include executing core deliverables and collaborating with leadership to innovate client success and agency growth.

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