Internal Communications Manager

Internal Communications Manager
Full Time Salary Chicago, IL, US

What You’ll Do
Internal Communications Strategy and Business Alignment

Lead and execute internal communications strategies aligned to business priorities and growth objectives

Drive change communications and support business transformation initiatives

Translate complex operational, financial, and strategic topics into clear, practical messaging

Reinforce an ownership mindset by connecting communication to performance and results

Partner cross-functionally to support enterprise communications, leadership messaging, and key business moments

Establish consistent communication rhythms that improve clarity and reduce noise

Frontline and Workforce Communications

Develop segmented employee communications for frontline, plant-based, and corporate audiences

Ensure messaging is accessible and relevant across shifts, roles, and locations

Partner directly with plant and operations leaders to strengthen communication at the site level

Use a mix of digital and offline channels such as intranet, email, print, and visual content to reach a distributed workforce

Content Strategy and Executive Communications

Lead content strategy across internal channels, including newsletters (CNG Insider), intranet, email, and leadership communications

Develop and support executive communications, including talking points, presentations, and company-wide messaging

Own and manage the editorial calendar aligned to business priorities

Simplify complex topics into clear, engaging, and actionable communication

Use digital and visual storytelling, including video and graphics, to strengthen engagement

Channels and Platforms

Lead the evolution of internal communication platforms, including SharePoint (intranet), Microsoft Teams, and Viva Engage

Own decisions on channel, timing, and format to ensure communication is effective and relevant

Introduce and scale digital communication practices such as mobile-friendly content, targeted messaging, and video

Improve channel adoption and usability

Use analytics to enhance targeting and performance

Employee Engagement and Culture

Drive communication strategies that strengthen engagement and connect employees to the business

Execute internal campaigns, events, and key company moments

Highlight employee stories, recognition, and team achievements

Measurement and Continuous Improvement

Track and analyze communication effectiveness, including engagement, reach, behavior, and feedback

Use data to inform content strategy, segmentation, and channel decisions

Continuously test, learn, and refine communication approaches

What You’ll Bring
Essential Qualifications:

Bachelor’s degree in Communications, Public Relations, Journalism, or related field

5+ years of experience in internal, corporate, or employee communications

Experience supporting executive or leadership communications preferred

Experience in manufacturing, industrial, or multi-site environments preferred

Experience communicating with frontline and hourly employees

Strong writing, editing, and content strategy skills

Experience managing digital communication channels such as intranet, email, and collaboration tools

Familiarity with SharePoint, Microsoft Teams, Viva Engage, or similar platforms

Strong project management and stakeholder management skills

Comfortable working in a fast-paced environment with evolving priorities

Compensation & Benefits
Total Rewards:

Employee Ownership – Become a company owner day 1!

Full medical, dental, and vision insurance upon hire

Holiday Pay

Paid vacation

401(k) with company match

Performance-based bonuses

Tuition reimbursement

Career advancement opportunities across 15+ facilities

Ready to Own Your Future?
Join a team where every voice matters, every contribution counts, and every employee shares in our success.

Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

Learn More About CNG

Visit our careers page: cnginc.com/careers

Discover our employee ownership program: cnginc.com/careers/employee-ownership

See what makes us different: cnginc.com/careers/why-cng

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