Concept Manager - Starbucks (Orlando Airport)

Concept Manager - Starbucks (Orlando Airport)

Villa Restaurant Group is a family-owned, multi-brand restaurant operator with locations in major airports and travel hubs nationwide. We proudly operate multiple Starbucks locations, delivering a consistent, high-quality guest experience in fast-paced, high-volume environments.
We are looking for a strong, hands-on Starbucks Concept Manager to support and oversee operations across our Orlando International Airport locations.
What You'll Do:
Support day-to-day operations across assigned Starbucks locations
Partner with store leadership to ensure brand standards, service, and product quality are consistently executed
Coach and develop Co-Managers, Shift Supervisors, and Baristas
Step in as needed to support operations on the floor in high-volume situations
Monitor staffing, scheduling, and overall operational efficiency
Ensure compliance with Starbucks standards, food safety, and company policies
Assist with hiring, onboarding, and training across locations
Help drive performance, accountability, and team engagement
What We're Looking For:
Previous Starbucks or coffee concept management experience strongly preferred
Experience in a high-volume, fast-paced environment
Strong leadership and coaching skills
Ability to multi-task and support multiple locations/teams
Excellent communication and problem-solving skills
Flexible availability (including weekends, holidays, early mornings/late nights)
Why Join Villa Restaurant Group:
Opportunity to grow within a rapidly expanding airport portfolio
High-energy, team-driven culture
Exposure to multi-unit operations
Competitive pay and growth potential
Requirements:
Must be able to obtain airport security clearance (background check required)
Must have valid identification and work authorization
Villa Restaurant Group is an equal opportunity employer