Requirements
- A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
- Domain knowledge in Spend Management would be a plus
- The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
- Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa’s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain
- Boston and NY candidates preferred but open to other locations
What the job involves
- As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base
- Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies
- By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts
- Your contributions will be pivotal in our continued success and market leadership
- Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients
- By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry
- Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success
- Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
- Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
- Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
- Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges
- Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts