AVP of Operations

Overview

Lead Hospice Operations with Excellence and Compassion.
We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations in

Northern Florida , from

DeLand, FL up to Brunswick, GA . This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets in Northern Florida.
Key Responsibilities:
Lead Local Operational Strategy:

Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
Ensure Regulatory Excellence:

Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
Build and Grow Partnerships:

Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
Patient-Centered Oversight:

Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
Team Leadership:

Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
Public and Community Relations:

Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
Performance Improvement:

Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.
About You

Education:
RN Degree highly preferred
Bachelor's degree in Healthcare Administration, Business, or related field considered
Experience:
Multi-site operational leadership experience
5+ years of progressive leadership experience in hospice
3+ years of direct healthcare services leadership preferred
Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations
Experience with HomeCare HomeBase (HCHB) strongly preferred
In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards
Strong communication and organizational skills
Critical thinking and problem-solving mindset
Passion for patient-centered care and interdisciplinary teamwork
Ability to balance strategy, operations, and field leadership
Licensure:
Active RN License required (if applicable)
Valid driver's license and auto insurance
Technical Skills:
Intermediate skills in Microsoft Excel and PowerPoint
Comfortable with data systems, electronic medical records (EMR), and analytics
We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legalese

This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace

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