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Customer Experience Advisor | Own the Experience. Drive the Results.

El Car Wash · Kissimmee, FL, USA ·

Job type:
Full Time

Customer Experience Advisor | Own the Experience. Drive the Results.

Welcome every customer with confidence, energy, and a genuine smile. First impressions here aren't just important

they're everything.
Educate customers on our Unlimited Membership program and confidently convert interest into loyalty. You know the product, you believe in it, and it shows.
Read the customer, adjust your approach, and close

without ever being pushy. You earn trust quickly and use it.
Resolve concerns quickly and professionally. When things go sideways, you make it right and leave them impressed.
Maintain a clean, safe, and welcoming environment

your standards are visible in every customer-facing area.
Log customer feedback in Micrologic, flag issues early, and communicate insights to the team proactively.
Reliable attendance and professional image

you show up on time, polished, and ready.
Charismatic, high-energy presence

extroverted, naturally engaging, thrives in customer-facing moments.
Proven ability to build rapport quickly and influence without being pushy.
Goal-oriented and results-driven

you know your numbers and you care about hitting them.
Strong empathy paired with sales drive

you read the customer and adjust accordingly.
Confident handling complaints and concerns on the spot

you resolve, you don't deflect.
Comfortable with POS systems and site technology.
Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions.
Prior sales, retail, or hospitality experience is a plus.
Bilingual (English/Spanish)

strong plus in South Florida markets.
Customer-Centric Approach

Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
Drives Results

Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance

tasks are done fully and correctly.
Problem-Solving

Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.
Team Collaboration

Works well with teammates, communicates openly, and contributes to a supportive team environment.
Job Knowledge & Technical Proficiency

Understands job responsibilities, products, and tools needed to perform work accurately.
Safety & Compliance

Follows safety procedures, uses equipment correctly, and speaks up about hazards.
Fast-paced, team-driven, and customer-obsessed

El Car Wash is where your sales energy and service instincts shine. Florida's #1 express car wash and growing fast. Your career is about to take off.
Full comprehensive benefits (Health, Vision, Dental)
401(k) with 4% match

yes, free money
Paid time off
Parental leave (maternity & paternity)
Tuition reimbursement
Pet insurance
On-the-job training and real career growth
FREE car washes
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.