Associate Director; Atwood Memorial Center-MSUAASF Range D

Job Title: Associate Director, Atwood Memorial Center
Employment Type: Full time (Exempt)
Location: St. Cloud, Minnesota
Job Description

Oversee the daily operations of Atwood Memorial Center (AMC). (40%) Responsibilities include retail operations, set and promote building hours, develop and enforce operating policies and procedures, providing building access, and enforcing building safety and emergency management. Respond to operational issues that may occur during evenings and weekends.
Independently lead the Atwood student employment program which includes managing employment policies and practices, maintaining position descriptions, and oversee budget. Provide timely responses to concerns, special requests or complaints from AMC patrons. Administer St. Cloud State University public expression policies with campus visitors including free speech areas, promotional space, and policies regarding protests or demonstrations.
Provide operational leadership to the retail areas of AMC: Atwood-managed areas include the Atwood Information Desk, the Atwood Underground bowling and billiards center, graphic design and printing center, and dining.
(20%) Annually review and make recommendations to revise pricing, service offerings, policies and procedures, and overall training requirements for retail areas. Research and develop new programs, services, and initiatives to meet the operations and budget goals of Atwood Center. Represent AMC on University committees and issues pertaining to retail sales including copyright, information security, trademark and licensing, and ticket sales.
Monitor and provide support to retail dining operations that include communicating operating hours, marketing and promotions, and cleaning protocols.
Train, evaluate, support, and direct the work of 1 employee staff member to meet University and AMC goals. Hire, supervise, train, evaluate, and support the work of graduate assistant(s), and student employees. (15%)
Monitor and coordinate facility repairs for AMC (15%). Submit work order requests and provide information to Facilities Management, the Atwood staff, and other staff impacted by repairs being completed.
Assist the Executive Director in the creation and implementation of facility master plan and the repair and refurbishment budget for deferred maintenance, repair, and renovation and expansion projects.
Complete other duties as assigned (10%). Represent the Atwood Center as needed within Student Affairs and in university initiatives. Serve as a member of the Atwood Center leadership team and provide input to the Atwood Center Council. Participate in policy formation and review. Provide input to Atwood Center Council. Serve as the advisor to Student Government.
Work Shift

Typical: M-F 8:00a.m. – 4:30p.m. Some evenings and weekends required.
Responsibilities Summary (By %)

Daily operations: 40%
Retail management: 20%
Staff and student employee management: 15%
Facility repairs coordination: 15%
Other duties: 10%
Minimum Qualifications

Master’s degree plus three years advanced professional experience in facility management, student union operations, student employee management, retail area management, or recreation programming; OR Bachelor’s degree plus four years advanced professional experience in the same areas.
Experience directly overseeing/hiring/supporting students and/or staff.
Experience developing, tracking, and managing annual budgets.
Ability to work with persons from culturally diverse backgrounds.
Proficiency with Microsoft Office products and web‑based software applications.
Preferred Qualifications

Prior work experience in higher education.
Experience with policy creation and administration.
Experience with planning, implementing, and marketing of retail or building operations.
Experience with emergency procedures and management.
Knowledge of bowling center operations.
Experience with assessment and evaluation of student affairs areas.
Understanding of student affairs and student development in a higher education environment.
Other Requirements

Work environment: professional office environment. Ability to work a flexible schedule that may include some evening and weekend work. Transport of boxes and supplies up to 20pounds.
Eligibility: must be eligible to work in the United States without employer sponsorship.
Benefits

Benefits include 11 paid holidays, vacation time, sick time, six weeks of paid parental leave, low‑cost medical and dental insurance with low deductibles, pension plan, 457(b) and 403(b) retirement plans, pre‑tax medical and dental expense accounts (roll‑over option), dependent care accounts, employer‑paid life insurance, short- and long‑term disability, professional development, and tuition waiver program for employees and dependents.
Equal Employment Opportunity

St.Cloud State University is an equal‑opportunity employer. The university does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. All applicants must be able to lawfully accept employment in the United States.

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