Product Operation Manager, Local Service‑GPS
Location:
San Jose
Employment Type:
Regular
Job Code:
A119091
Responsibilities
About the Team: With the mission of “Inspiring New Life and Helping Good Business”, Local Services is committed to becoming the most trusted local services platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
Design creative user‑facing mechanisms, activities and growth levers to increase location permission opt‑in rate based on user behavior insights, content understanding and data analysis.
Continuously experiment with in‑app narratives, incentives and contextual triggers to drive user consent and improve LBS signal coverage.
Own end‑to‑end operations of Local Services / LBS campaigns, including activity planning, execution, iteration and performance review.
Drive key business metrics such as location permission opt‑in rate, user location accuracy and other core funnel indicators through structured campaign operations.
Build and maintain campaign monitoring frameworks and KPI dashboards.
Conduct data analysis, A/B testing and post‑campaign reviews to identify growth opportunities, extract insights and continuously optimise campaign strategy, mechanics and user experience.
Translate complex business goals and privacy constraints into scalable, compliant and user‑friendly campaign solutions.
Qualifications
Bachelor’s degree or above, 3+ years of experience in operations, growth, strategy or campaign management at internet companies.
Proven track record of driving business metrics through campaigns or growth initiatives, especially in user permissions, product adoption or funnel optimisation.
Strong learning agility and ownership mindset; able to quickly understand new products, policies and systems, and independently drive projects forward in a fast‑paced environment.
Excellent cross‑functional communication and stakeholder management skills; capable of coordinating multiple teams and pushing complex initiatives end‑to‑end under ambiguity and pressure.
Strong data literacy and structured thinking; comfortable using data to define problems, evaluate performance and make decisions.
Goal‑driven, resilient and detail‑oriented; able to balance long‑term strategy with hands‑on execution and rapid iteration.
Preferred: Working experience in local services, maps / location‑based services or O2O industries.
Preferred: Strong product and data sense, data analytics and problem‑solving skillset.
Preferred: Deep understanding of user behaviour and in‑app experience.
Preferred: Experience with dashboards, experiments or SQL.
Job Information
The base salary range for this position in the selected city is $93,600 – $220,400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience and location. Base pay is one part of the total package that is provided to compensate and recognise employees for their work, and this role may be eligible for additional discretionary bonuses, incentives and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day‑one access to medical, dental and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure).
Legal Notice
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
Exercising sound judgement.
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Product Operation Manager, Local Service-GPS
TikTok · San Jose, CA, USA ·
- Pay:
- $93,600-$220,400/yr
- Job type:
- Full Time