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Customer Experience Specialist - Scheduling & Support

Icebergheatandair · Monroe, MI, USA ·

Job type:
Full Time

Icebergheatandair in Monroe, MI is looking for a Customer Service Representative who will ensure customers receive top-notch support through calls and emails. The role involves scheduling, documentation in Service Titan, and educating customers about membership benefits.
Ideal candidates will have strong communication skills, experience in customer service, and be available Monday to Friday, with occasional weekend shifts during peak seasons. A variety of benefits including health insurance and 401(k) matching are offered.

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