Account Executive

Mosaic Media is seeking a talented Account Executive to join our accounts team. You will be pivotal in managing client relationships and driving the performance of assigned accounts. Your expertise will be essential in fostering client engagement, growing revenue, and delivering exceptional service. Please note: this job position focuses on client management, NOT bringing in brand new client business.

About Mosaic Media
Mosaic Media is a full-service advertising agency offering both digital (programmatic, paid search, social media) and traditional (radio, TV, print) media buying services. We partner with clients across a wide range of industries to help them reach their target audiences and achieve measurable business outcomes.

We value strategic thinking, accountability, collaboration, and continuous improvement. Our team is trusted to own outcomes, not just execute tasks, and to proactively identify opportunities that drive client success.

Responsibilities

Build and maintain strong client relationships through effective communication, active listening, and personalized service, ensuring clients feel understood, informed, and valued

Anticipate client needs and proactively identify opportunities to add value, offering strategic recommendations and solutions

Manage and resolve client issues swiftly, ensuring high levels of satisfaction and retention

Drive revenue growth by identifying and capitalizing on upselling and cross-selling opportunities within existing accounts

Develop and implement strategic account plans in alignment with business objectives

Define and track key performance indicators (KPIs) for client accounts

Stay updated on emerging industry trends and technologies, assessing their impact on clients' businesses

Budgets and Numbers

Oversee and monitor account budgets, including annual and incremental budgets for media placement

Collaborate with the media and accounting teams for accurate invoicing and reporting

Provide financial insights to support decision‑making and enhance account management efficiency

Reporting

Utilize data analytics tools to analyze client data and provide actionable insights

Regularly review account performance with clients, offering strategic recommendations

Conduct performance review meetings with clients, discussing progress

Gather client feedback and adjust as necessary to meet evolving needs

Requirements

Minimum of 3 years' experience in account management within an agency setting

Bachelor's degree in marketing, advertising, or a related field

Excellent written and verbal communication skills

Ability to multitask and prioritize tasks in a fast‑paced environment

Knowledge of digital marketing trends and platforms

Strong analytical skills and attention to detail

Proficiency in the Microsoft Office suite, Google Sheets and Windows OS

Benefits
Benefits include medical, dental, vision, and life insurance, banked PTO after 90 days of working at our company, and a 401k for eligible employees.

Pay
$26.44/hr - $31.25/hr ($55k - $65k annualized equivalent)

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