Account Manager, Cranial, Spine and Enabling Technologies - Victoria BC

Overview

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. The CST role is located on Vancouver Island and supports the neurosurgery and spine program at Victoria General Hospital. The position requires a clinically solid individual who can provide responsive support to a high-volume surgical program and must be accessible and flexible to assist with scheduled procedures as well as unexpected trauma cases.
Beyond clinical case support, the CST is responsible for managing the territory, building strong relationships with surgeons and hospital staff, ensuring consistent clinical excellence in the operating room, and identifying opportunities to support the growth of the neurosurgery and spine program on Vancouver Island.
Responsibilities

Promote and sell Medtronic products and services within an assigned geographic territory and/or customer accounts to meet or exceed sales targets.
Develop, build, and maintain strong long-term relationships with key stakeholders, including healthcare professionals, hospital staff, and distribution partners.
Identify and pursue new business opportunities by assessing customer needs and delivering product solutions that maximize the clinical and economic value of Medtronic technologies.
Provide clinical and product education to healthcare professionals to support safe and effective use of Medtronic products and services.
Conduct market research and maintain awareness of customer needs, market dynamics, and competitive activity.
Implement territory and market development strategies, adjusting plans as needed to achieve business objectives.
Communicate customer feedback, product insights, and market intelligence to internal stakeholders including Marketing, Operations, and Research & Development.
Required Knowledge and Experience

High School Diploma (or equivalent) with 6+ years of relevant experience.
Associates Degree with 4+ years of relevant experience.
Bachelors Degree with 2+ years of relevant experience.
Relevant experience may include sales, clinical support, or related roles within the Medical Devices industry, Medtech, Healthcare, or Life Sciences.
Differentiating Factors

Autonomy – An established and productive sales professional managing multiple small to mid-sized accounts. Responsible for selling products and/or services to existing customers while identifying and developing new opportunities. Operates with general supervision while independently managing territory priorities and customer relationships.
Organizational Impact – Responsible for achieving individual sales targets within the assigned product portfolio and territory by expanding existing accounts and developing new business. Contributes directly to departmental sales results and may help establish account-level objectives. Demonstrates understanding of the market landscape, pricing structures, and commercial strategy, and may collaborate with Sales, Marketing, and Finance to structure more complex agreements.
Innovation and Complexity – Identifies opportunities to improve sales processes and recommends adjustments to enhance effectiveness. Adapts account strategies to overcome challenges and achieve sales goals. Exercises sound judgment within established procedures and practices to determine appropriate actions.
Communication and Influence – Engages with internal and external stakeholders to exchange information that may require explanation or interpretation. Communicates with customers and partners through presentations, discussions, and negotiations to build relationship and close sales.
Leadership and Talent Management – Receives general direction on routine work and more detailed guidance on new initiatives or projects. May provide informal mentorship, guidance, or support to junior sales professionals or support staff.
Benefits & Compensation

Salary range: $83,254 – $104,067. Medtronic offers a competitive salary and flexible benefits package designed to support you at every career and life stage.
EEO Statement

Medtronic Canada strives to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

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