Strategic SaaS Relationship Manager (Growth & Retention)

Intercom is seeking a Customer Account Manager in Chicago to build relationships with small business customers, ensuring revenue growth and retention. The ideal candidate has over 2 years of account management experience and 1+ years selling SaaS products.
Responsibilities include developing strategic territory plans, collaborating with various teams to drive innovation, and tracking key customer metrics. The role offers a competitive salary, comprehensive benefits, and a hybrid work schedule.

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