Sales Manager - AutoNation Ford Burleson

Overview The e-Commerce Sales Manager leads a sales team to create an exceptional customer experience. The role involves selecting, training, coaching, developing, and retaining the best e-Commerce Sales Associates while driving high performance to increase market share, unit sales, and profit margins.
Responsibilities Set a clear vision and goals for the team to achieve targeted performance in new and used vehicle sales and profit.
Engage and motivate the team to meet key goals, performance expectations, and AutoNation best‑practice processes.
Drive day‑to‑day operations, ensuring e‑leads are handled timely and appointments are scheduled.
Follow up with e‑leads through the research phase until they are ready to purchase a vehicle.
Transition customers from phone and internet contact to their in‑store experience.
Manage the negotiation process with Sales Associates, ensuring customers understand purchase options and pricing.
Appraise vehicles for trade.
Manage the three areas of customer traffic: showroom, e‑commerce, and phones.
Partner with the General Manager or General Sales Manager to plan and manage new and used vehicle inventory.
Assist in managing controllable expense elements for the New and Used Vehicle Departments.
Analyze business performance to identify shortfalls and develop action plans for improvement.
Success Metrics Targeted e‑lead conversions to appointments.
Targeted unit sales and gross profit.
Targeted Associate retention.
Targeted Customer Satisfaction Index.
Requirements High School diploma or equivalent.
Proven success in e‑commerce automotive sales.
Proven leadership ability to mentor and train others.
Ability to set and achieve targeted goals.
Ability to drive an exceptional customer experience.
Strong communication and interpersonal skills.
Excellent organization and follow‑up skills.
Experience and desire to work with technology.
Valid in‑state driver’s license and a safe driving record.
Career Growth Opportunities Used Vehicle Manager
Financial Services Director
Benefits and Perks Competitive compensation and 401(k) matching.
Health, dental, vision, and maternity benefits.
Associate purchase and discount programs for vehicles and parts.
Access to incentives through YouDecide and other partner programs.
Work‑life balance opportunities.
EEO Statement AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds and encourage them to apply.

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