Omnichannel Orchestrator

Sr Manager Omnichannel Orchestrator

The Sr Manager Omnichannel Orchestrator plays a key role within our Omnichannel Strategy & Orchestration practice and is part of our Omnichannel delivery framework. You will work alongside other colleagues and client teams, representing marketing strategy, Campaign Operations, Data and Analytics, and Omnichannel SMEs.
The ideal candidate is a strong strategic executor who can partner closely on key initiatives and independently run large, complex programs with senior-level stakeholders. This role requires the ability to manage leadership relationships, develop and drive business strategy, and proactively lead multiple workstreams.
This key role will work with healthcare clients to deliver omnichannel marketing programs to HCPs, patients, caregivers, pharmacists, and other stakeholders in the healthcare ecosystem. You would be managing client communication, working across cross-functional teams, providing strategic guidance and operational support, and helping design, and develop various Omnichannel campaigns and capabilities. You must be able to drive the digital operational change in the pharmaceutical industry and a strong project manager to pull through the tactics through to completion/deployment.
To succeed in this key Omnichannel Orchestration role, you must be a skilled tactical strategist, have the ability to drive operational excellence, and have exceptional client management skills. Address solutions utilizing both analytical and creative ways of thinking and are able to explain complex concepts to non-technical stakeholders. Must be able to represent Indegene at the highest levels within brand management and commercial operations.